
Outbound Telemarketer
Posted May 19

Posted May 19
This is a fully remote position, open to applicants in South Africa.
• Conduct 400–500 outbound calls daily using an auto-dialer.
• Utilize approved scripts to assess potential clients for home and auto insurance.
• Provide qualified live transfers to licensed insurance agents based in the U.S.
• Achieve or surpass monthly live transfer targets.
• Maintain professionalism, consistency, and enthusiasm while managing high call volumes.
• Precisely record call outcomes and adhere to established Standard Operating Procedures (SOPs).
• Follow scripts, call flows, and training guidelines diligently.
• Effectively communicate with trainers and team leaders regarding performance and any challenges encountered.
• Demonstrated experience in telemarketing or high-volume call center settings.
• Experience with scripted outbound calls is essential.
• Previous experience in insurance (home and/or auto) is advantageous.
• Familiarity with live transfer sales processes is a plus.
• Proficient, fluent English with excellent comprehension and communication skills.
• Capability to maintain both pace and quality during extended call sessions.
• Comfortable working in a metrics-driven and highly organized environment.
• Dependable internet connection and ability to pass a technical setup assessment.
• Knowledge of Five9 or Ricochet 360 is beneficial.
• Computer (NOT Chromebook) required.
• Operating system: Windows 10 or 11, or Mac iOS 12+
• Use of Google Chrome is necessary.
• Stable primary internet connection plus a backup internet option.
• Headset and webcam are required for the role.
• Offers commission opportunities.
Littelfuse
LILT AI
CoWorq
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