Outbound Sales Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Manage incoming, outgoing, and follow-up calls, dedicating around 80% of the day to these activities.

• Take ownership of the entire sales cycle, from the initial conversation and qualification through to consultation, handling objections, follow-up, and closing the enrollment.

• Convert high-value leads by understanding the goals of learners and suggesting appropriate Nexford programs.

• Follow up diligently and tailor the sales approach to assist in making informed decisions.

• Oversee the sales pipeline across all channels and respond within established service level agreements (SLAs).

• Consistently strive to meet and surpass individual enrollment and revenue goals.

• Review sales interactions and calls to uphold and enhance team quality standards through quality assurance (QA) call marking.

• Engage prospective learners primarily in the United States and other international markets.

• Report directly to the Sales Team Lead.

⛳️ Requirements

• A minimum of 3 years of comprehensive outbound telesales experience, covering prospecting, sales discussions, objection handling, follow-up, and deal closure.

• Practical experience in managing and finalizing the full sales cycle; mere lead generation or appointment-setting experience is not adequate.

• At least 1 year of sales experience within the Education or EdTech sector.

• Prior experience selling to customers in the US market, ideally in a B2C context.

• A proven record of surpassing sales targets in a KPI-driven setting.

• Strong skills in consultative selling, objection resolution, negotiation, and closing.

• Capability to manage personal performance remotely and work independently.

• Excellent proficiency in English, both written and verbal, along with strong listening and communication abilities.

• Must reside in South Africa.

• Availability to work during US time zones / US business hours is required.

• Bachelor’s degree in Business, Marketing, Education, or a related field is necessary.

🏝️ Benefits

• Commission.

• Performance-based bonuses.

• Stock options.

• Opportunities for professional development.

• A flexible working environment.

• Continuous learning opportunities.

• A meaningful social impact through accessible education.

• Global exposure by engaging with learners from over 110 countries.