Organizational Change Management Lead – Medicaid Enterprise PMO, MMIS Modernization

This is a fully remote position, open to applicants in Missouri.

📋 Description

• Lead the formulation and implementation of the comprehensive Organizational Change Management strategy for MMIS modernization projects.

• Ensure that OCM activities are aligned with project governance, PMO standards, and SDLC processes.

• Act as the primary consultant to State leadership regarding change readiness, adoption risks, and strategies for mitigation.

• Conduct analyses of stakeholders and devise engagement strategies across various State agencies and divisions.

• Create and execute communication plans, messaging frameworks, and outreach initiatives.

• Oversee organizational readiness evaluations and establish action plans to bridge identified gaps.

• Formulate and implement metrics for adoption, feedback mechanisms, and tools for performance tracking.

• Perform Change Impact Analyses (CIA) to evaluate effects on personnel, processes, and technology.

• Develop and implement strategies to manage resistance.

• Assist in creating organizational design recommendations that align with future operational states.

• Create and maintain essential OCM deliverables, such as: OCM Plan, Stakeholder Analysis, Communication Plan & Assets, Training Plan & Materials, Readiness Assessments, Adoption Metrics & Dashboards, Transition & Sustainment Plans.

• Collaborate with PMO leadership to weave OCM into project plans, status updates, and governance frameworks.

⛳️ Requirements

• A minimum of 5 years of experience in leading organizational change management initiatives, ideally in large-scale IT or system modernization projects.

• Demonstrated experience in developing and executing OCM strategies within complex, multi-stakeholder contexts.

• Familiarity with state government, Medicaid, MMIS, or healthcare systems.

• Strong understanding of change management methodologies (e.g., Prosci, ACMP).

• Competency in stakeholder engagement and communication planning.

• Knowledge of organizational readiness and adoption measurement techniques.

• Proven capability to operate within PMO frameworks and extensive program governance structures.

• Exceptional communication, facilitation, and executive stakeholder management abilities.

🏝️ Benefits

• Medical / Dental / Vision Insurance – insurance premium assistance provided.

• Additional Insurance (Life, Disability, etc.).

• Paid Time Off.

• 401(k) Retirement Savings Plan & Health Savings Account.

• Various training courses to encourage continuous learning.

• Corporate Wellness Program.