Organizational Change Management Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• The OCM Consultant will collaborate with the OCM Practice Manager and a distinguished team of like-minded OCM professionals, learning strategists, technical experts, and project managers.

• Execute all OCM-related activities, such as vision discovery, project kickoff, change scope analysis workshops, interviews, surveys, focus groups, and more.

• Create and implement new offerings centered around Microsoft Copilot.

• Formulate change strategies by identifying optimal communication and training avenues, as well as developing comprehensive communication, training, and champion plans.

• Cultivate and disseminate knowledge through various platforms, including blogs, workshops, and training sessions.

• Guide end-users, champions, and stakeholders to navigate this transition or transformation in a manner that minimizes anxiety or fear.

• Assess the effectiveness of the transition or transformation.

• Modify plans by employing tactics that address specific needs.

• Design and execute change management plans utilizing best practices and a consistent methodology.

• Offer leadership and direction to project teams, change champions, and junior consultants.

• Work in tandem with cross-functional teams, project managers, and IT professionals to ensure alignment between change management initiatives and project goals.

• Keep up with emerging technologies and create new OCM materials and engagements.

⛳️ Requirements

• A minimum of 5 years of experience in change management or adoption roles.

• In-depth knowledge of Microsoft 365 technologies, including Copilot, Teams, SharePoint, and OneDrive—understanding best practices, identifying valuable use cases for customers, and addressing end-user and IT objections.

• Experience with GCC High migration projects, Copilot deployment, and Power Platform is advantageous.

• Strong professional communication skills, both written and verbal. Design and creativity skills to make communication visually appealing and impactful are certainly a plus.

• Ability to proactively respond to internal and external inquiries and collaborate effectively across teams.

• Experience in user research (both qualitative and quantitative) and conducting post-implementation reviews.

• Capable of efficiently problem-solving within the specific area of expertise and recommending process improvements or standardization when requested or directed.

• Knowledgeable in the specific area of expertise, demonstrating a proactive approach to assist customers in making informed decisions regarding features and capabilities, with the option to identify and refer additional products or services as needed.

• Proven expertise in OCM projects related to Microsoft 365.

• Ability to conduct assessments with C-Suite executives, end-users, and IT contacts, focusing on collaboration, governance, productivity, well-being, and engagement.

• A history of successfully working with clients to understand their business and culture.

• Expertise in partnering with enterprise clients strategically to assess, envision, plan, design, and oversee the implementation of an OCM program.

• A strong reputation for delivering results with a positive attitude.

• Ability to thrive in a fast-paced environment.

• Flexibility to adapt to diverse cultures and think outside the box.

• Experience with implementing Copilot agents is a plus.

• PROSCI Certified Change Practitioner or Microsoft Adoption Specialist certification(s) is an advantage.

🏝️ Benefits

• Join a progressive company that prioritizes innovation and continuous learning.

• Collaborate with a team of dedicated professionals committed to making an impact.

• Enjoy a flexible work environment with opportunities for remote work.

• Gain access to ongoing training and professional development opportunities.