Operations/Admin Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Organize customer appointments and coordinate installation schedules with on-site teams.

• Ensure accurate data management within Pipedrive CRM and quoting software.

• Communicate with installers and internal personnel through Slack, Close, and WhatsApp to facilitate seamless operations.

• Oversee stock management, ensuring all materials are available on-site before scheduled installations.

• Keep Google Calendar and project management tools up-to-date.

• Provide support to the business owner with daily operational tasks and communications.

• Inform relevant stakeholders of any changes, updates, or adjustments to schedules.

• Assist with general administrative duties and process management using Notion and Google Sheets.

⛳️ Requirements

• Demonstrated experience in operations, administration, or executive assistant roles, preferably in fast-paced or trade/service industries.

• Strong expertise in Pipedrive, Slack, Close, Calendly, Zapier, Notion, Google Sheets, Google Calendar, and WhatsApp.

• Exceptional English communication skills, both written and verbal; comfortable in client-facing situations.

• Highly organized with a keen eye for detail, particularly concerning data accuracy.

• Ability to work independently and manage multiple priorities at once.

• Resilient under pressure and able to adapt swiftly in a dynamic environment.

• Availability during AEST business hours (approximately 8 AM – 4 PM), with potential for early starts.

🏝️ Benefits

• Opportunities for professional growth and development.

• Collaborative and dynamic work environment.

• Flexible work arrangements.