Administrative Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Respond to incoming phone calls, direct calls to the relevant team members, and accurately take messages as necessary.

• Oversee the practice inbox, including prioritizing emails, organizing correspondence, and escalating urgent issues.

• Assist in managing partner inboxes, calendars, and phone communications.

• Upload and download documents from client portals and internal systems.

• Coordinate the distribution of client documents for electronic signatures.

• Update and maintain precise client information within the practice management system.

• Conduct data entry and ensure organized and accurate record-keeping.

• Provide administrative assistance to the accounting team as needed.

• Adhere to established internal procedures, workflows, and checklists to ensure compliance and consistency.

• Assist the Practice Manager with workflow coordination and job tracking activities.

• Monitor Ignition notifications and promptly inform the Practice Manager of required actions or updates.

⛳️ Requirements

• A minimum of 2 years of experience in an Administrative Assistant or equivalent administrative support position.

• Proficiency in using accounting software such as Xero or comparable accounting systems.

• Strong working knowledge of Microsoft Office applications, particularly Outlook, Word, and Excel.

• Excellent verbal communication skills and a professional telephone demeanor, with the capability to confidently manage incoming client calls.

• Strong administrative and organizational abilities, with the capacity to effectively juggle multiple tasks and priorities.

• Quick learner with the ability to adapt to new software, systems, and processes.

• High level of attention to detail and accuracy when managing client information and administrative duties.

• Ability to work independently, take initiative, and proactively resolve issues.

• Reliable, accountable, and dedicated to producing high-quality work.

• Capability to follow established procedures while remaining flexible and adaptable to evolving business needs.

• Professional and dependable.

• Positive attitude and strong work ethic.

• Trustworthy and able to maintain confidentiality.

• Excellent time management and organizational skills.

• Experience working with Australian accounting firms or professional services organizations.

• Familiarity with accounting practice management software such as XPM, FYI, BGL, CAS360, or similar platforms.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Supportive work environment with a focus on work-life balance.

• Access to modern tools and technologies to enhance productivity.