Health Administrative Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Ensure patient payments are collected promptly and accurately.

• Oversee, investigate, and resolve issues related to credit card declines.

• Keep payment methods on file accurate and up-to-date.

• Coordinate patient laboratory schedules, including 30-, 90-, and 180-day testing intervals.

• Examine electronic medical records (EMR) to identify necessary laboratory tests.

• Generate and process lab requisitions through specified laboratory portals.

• Dispatch completed lab requisitions to patients according to set workflows.

• Monitor and process patient refill requests with precision and efficiency.

• Implement recurring administrative workflows within the GoHighLevel (GHL) CRM.

• Maintain organized records and documentation while managing protected health information (PHI).

• Assist in revenue cycle management and healthcare administrative processes.

• Engage proactively with team members and remain responsive during designated work hours.

⛳️ Requirements

• Experience in bookkeeping with proven accuracy in managing financial data.

• Strong attention to detail with the ability to handle sensitive information responsibly.

• Excellent written and verbal communication skills in English.

• Prior experience working for a U.S.-based organization.

• Capability to maintain a consistent work schedule aligned with U.S. business hours.

• Strong computer skills and confidence in executing repetitive administrative tasks with high accuracy.

• Reliable internet connection and remote work setup.

• Ability to adhere to established processes and complete tasks with minimal supervision.

• Experience in revenue cycle management, payment processing, accounts reconciliation, or financial administration is highly regarded.

• Familiarity with GoHighLevel (GHL) CRM is preferred.

• Experience in healthcare administration, medical office support, telemedicine, EMR, or HIPAA-compliant environments is preferred.

• Strong organizational abilities and proficiency in managing recurring deadlines and workflows.

🏝️ Benefits

• 100% remote work arrangement with flexibility to meet client needs.

• Become part of a growing team that supports premier brands in the skilled trades.

• Receive comprehensive training and support from both Yellowstone Local and the client.

• Access long-term growth opportunities and stability based on performance.

• Work within structured workflows and clearly defined responsibilities.

• Opportunities for professional development in healthcare administration, medical operations, revenue cycle management, and CRM systems.

• Collaborative environment centered on accountability, accuracy, and operational excellence.

• Gain exposure to telemedicine, healthcare administration, EMR systems, patient coordination processes, and HIPAA-compliant operations.