Operations Supervisor 1 – Strategic Enterprise Solutions

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist and promote operational excellence within Vertical Market and Global and Enterprise Accounts.

• Supervise, manage, and coordinate the assigned Integrated Project Management Team.

• Oversee purchasing processes, project logistics, scheduling, management, and project closure.

• Provide support for complex, multi-site programs and projects across customer locations and CTCs.

• Aid in Business as Usual projects which involve various site-specific statements of work.

• Assist the Operations Lead in overseeing the financial execution of projects.

• Ensure that change orders are thoroughly documented and presented to customers.

• Enhance customer satisfaction by effectively executing assigned projects.

• Support manpower evaluations to comprehend customer requirements.

• Collaborate with the Operations Lead to strategize necessary resources.

• Report directly to and collaborate with the Operations Leader and other supervisors.

• Carry out additional duties and responsibilities as required or requested.

⛳️ Requirements

• A college degree, trade school certification, or equivalent practical experience.

• 3 to 5 years of relevant industry experience.

• Strong customer focus with an awareness of client needs and expectations.

• Leadership skills, including the ability to guide, develop, and mentor team members.

• Proficiency in financial analysis, including cost control capabilities.

• Exceptional skills in Microsoft Outlook, Project, Excel, Word, and PowerPoint.

• Strong abilities in team leadership, team building, and facilitation.

• Preferred but not mandatory: experience in engineering, field, or project management.

• Preferred but not mandatory: background in the electronic, fire alarm and life safety, building automation, and/or healthcare sectors.

• Preferred but not mandatory: prior supervisory experience in project management.

🏝️ Benefits

• 10 Company Holidays and Paid Time Off beginning at 13 days each year.

• Fun & Laughter Day Off.

• Comprehensive Medical, Dental & Vision Plans.

• Life Insurance & Disability Plans.

• Wellness Program.

• 401K Matching Plan.

• Colleague Assistance Program.

• Tuition reimbursement options.

• Competitive salary and compensation structure.

• Vehicle reimbursement plan or company vehicle provision.

• Corporate Social Responsibility Day.

• Cell phone reimbursement (if applicable).

• Paid parental leave.