Operations Specialist – Events Industry

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist with daily operations by managing rostering and coordinating events.

• Ensure precise staff scheduling and keep system updates current.

• Provide support for administrative tasks and data entry.

• Uphold operational efficiency and regulatory compliance.

• Prepare and oversee hospitality staff schedules.

• Assign staff according to their availability, skill set, and specific event needs.

• Monitor changes in shifts, cancellations, and necessary replacements.

• Communicate roster updates to personnel promptly.

• Ensure adherence to award rates and shift obligations.

• Track attendance and identify discrepancies.

• Create and update events in internal systems.

• Input event specifics, including location, timing, staffing needs, and special instructions.

• Coordinate changes for events and relay updates to the relevant teams.

• Assist in monitoring event staffing coverage and requirements.

• Conduct accurate data entry into operational systems.

• Keep updated records of staff profiles and their availability.

• Generate basic operational reports (such as rosters and staffing coverage).

• Aid in documentation, filing, and record management.

• Support the operations team with various administrative duties.

⛳️ Requirements

• Excellent organisational and scheduling abilities.

• Strong attention to detail and precision.

• Fundamental understanding of rostering concepts.

• Effective communication skills (both written and verbal).

• Proficient in MS Office (Excel preferred).

• 1–2 years of experience in administrative or operations roles.

• Preferred experience in hospitality, events, or workforce scheduling.

• Background in data entry or systems management.

• Capability to multitask in a dynamic environment.

• Highly organised and methodical.

• Proactive and reliable.

• Strong sense of accountability.

• Collaborative team-oriented approach.

• Ability to perform under pressure and meet deadlines.

🏝️ Benefits

• HMO, Dental, and Life Insurance for you and one free dependent from day one (with the option to enroll additional dependents).

• Paid Leaves: Birthday, Vacation, Medical, and Maternity (up to 6 Vacation Leaves are convertible to cash on your anniversary).

• Employee Engagement Activities: Year-End Party, Family Day, Team Building, and more!