Operations Manager – Product Teams

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop dashboards, automation systems, intake processes, and operational tools that minimize friction for Product Managers.

• Leverage AI to rethink and automate the "work about work": link disparate information, generate insights, and decrease manual effort for PMs.

• Identify areas where coordination, onboarding, roadmap visibility, or decision-making encounters challenges and implement solutions that simplify the workflow.

• Enhance the accessibility, searchability, comprehension, and actionable nature of product, roadmap, and customer information across diverse systems and teams.

• Expand operational workflows, tools, and practices that enhance the efficiency of Product teams.

• Mitigate operational drag to enable Product Managers to dedicate more time to customers, prioritization, and product strategy.

⛳️ Requirements

• Over 5 years of experience as a Product Manager in a fast-paced, complex technical setting.

• More than 2 years of experience enhancing Product Management operations through tools, workflows, operational systems, or Product Operations functions.

• Proficient in working with platform, infrastructure, or SaaS products that involve intricate technical dependencies.

• Proven track record of creating practical solutions that alleviate operational friction, including utilizing AI tools, automation, no-code tools, or data workflows.

• Ability to influence teams without formal authority by developing solutions that are willingly adopted due to their clear improvements in workflow efficiency.

• Direct experience with tools such as Airtable, Jira, Productboard, Confluence, and GitHub to construct and scale operational workflows.

🏝️ Benefits

• Annual cash bonuses.

• Stock grants.

• Comprehensive benefits package.