Operations Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Manage vendor relationships and process invoices efficiently.

• Oversee organizational expenditures against budgets and report any discrepancies to the VP of Operations.

• Organize and file compliance documents, state charitable registrations, and corporate registrations to ensure adherence to legal and regulatory standards.

• Draft and oversee contracts, policies, and procedures.

• Administer and enhance key software platforms throughout the organization.

• Lead knowledge management initiatives, including data cleanup, document library organization, and documentation efforts.

• Identify and implement opportunities to enhance efficiency across workflows and functions.

• Prepare agendas, materials, and follow-up notes for internal meetings.

• Assist in collecting, organizing, and reporting organizational data, including marketing and fundraising metrics; maintain dashboards or tracking tools to help the team monitor progress towards objectives.

• Facilitate the onboarding and offboarding processes for staff.

• Keep HR records updated and assist with benefits administration.

• Develop and deliver staff training sessions and coordinate team-wide learning initiatives.

• Assist in planning and facilitating in-person team gatherings and events.

• Monitor public-facing inboxes, respond to inquiries, and direct messages to the appropriate team members.

• Maintain a database of grantee narratives regarding the programs supported by VOW.

• Create and update project plans, timelines, and progress reports for organizational initiatives.

• Collaborate with fundraising and marketing teams on special projects and operational requirements.

• Perform other duties as assigned.

⛳️ Requirements

• A minimum of 5 years of progressive experience in nonprofit operations, office management, administration, or a related generalist role.

• Strong attention to detail, ensuring thoroughness in work and a passion for creating organized spreadsheets.

• Proven ability to manage multiple priorities independently in a fast-paced remote environment.

• Openness to learning new skills and contributing to various projects within our small team.

• Demonstrated capability to utilize independent research and online tools for asynchronous learning, supported by your manager.

• Proficiency in Google Workspace or Microsoft Office, particularly Excel.

• Willingness to travel occasionally for in-person team events.

🏝️ Benefits

• Generous and flexible PTO in addition to 13 paid holidays, along with personal and sick leave.

• Comprehensive medical, dental, and vision coverage for employees at 100% and 70% for family members.

• 401K matching of 1% that vests immediately.

• 12 weeks of paid parental leave available after 6 months of employment.

• Stipend for home office setup.

• Funding available for professional development opportunities.

• Flexibility to work from anywhere in the U.S. that suits you best.

• Regular in-person gatherings with the entire VOW team.