Operations Manager

This is a fully remote position, open to applicants in Europe.

📋 Description

• Process Analysis & Optimization: Analyze existing creative production workflows, pinpoint operational bottlenecks, and create automation strategies.

• Requirements Gathering & Decomposition: Work closely with the creative team to understand their challenges and needs, translating them into precise technical requirements for the Development Team before the development phase.

• Automation Project Management: Assume complete responsibility for projects focused on enhancing our internal systems.

• Production Scaling: Investigate and implement cutting-edge technological solutions (including AI-driven tools) to significantly increase the volume of creative assets produced weekly and monthly.

• Cross-Functional Alignment: Serve as a crucial link (similar to an Account/Production Manager role) connecting creative producers, the Head of Design, and software developers.

⛳️ Requirements

• Experience as a Technical PM / Business Analyst / Production Manager: You possess the skills to engage business stakeholders, deconstruct chaotic processes into manageable components, draft clear functional specifications, and ensure successful solution delivery.

• Background in Evolving Internal Products: Ideally, you have experience in automating back-office or production workflows within product-centric tech firms or large advertising agencies.

• High Level of Ownership & Proactivity: We are looking for someone who takes initiative rather than waiting for detailed instructions. You independently analyze the system, identify growth opportunities, propose solutions, and see them through to completion.

• Structured & Systemic Approach: Ability to thrive in a fast-paced environment with high uncertainty, transforming operational chaos into structured procedures.

• Understanding of Technical Logic: While coding or SQL knowledge is not required, a solid understanding of software systems, databases, and integrations is essential.

• Nice-to-Have: A genuine interest in Generative AI tools and experience in integrating them into workflows. Personal automation projects (e.g., building a no-code/low-code workflow to automate a task for yourself) are a plus.

• Prior experience in creative production, marketing, or advertising agencies, with insight into the dynamics between creative producers and designers.

🏝️ Benefits

• Maximum Freedom & Trust: We operate without rigid corporate structures or micromanagement. If you have an innovative automation idea, you'll receive the approval and resources needed to execute it.

• Real, Tangible Impact: Your work will directly influence the company’s key scaling metrics, allowing you to witness how workflows improve significantly as a result of your contributions.

• Healthy & Open Culture: We prioritize respectful communication, mutual support, psychological safety, and a completely toxicity-free work environment.

• True Flexibility: Enjoy the benefits of 100% remote work. Our team is distributed globally across Europe and beyond.