Operations Manager

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Act as the primary operational liaison between the organization and the Federal Government's Program Management Office (PMO) for a significant government-wide acquisition contract (GWAC / IDIQ).

• Proactively oversee federal portals for incoming Requests for Quotes (RFQs), manage order responses, and address day-to-day program inquiries.

• Implement line-item modifications (CLIN additions) through Technology Refreshment (TR) requests.

• Assist in the preparation of mandatory agency financial reports, deliver dedicated customer support services to vehicle users, and compile essential Contract Data Requirements.

• Manage intricate audit and financial statement risks associated with the growing US Federal division.

• Establish stringent operational safeguards to ensure that documented project milestones and deliverables are in strict accordance with active corporate billings.

• Address visibility gaps created by multi-tiered invoicing structures.

• Proactively lead the resolution and thorough investigation of existing transaction variances across multiple individual project sub-ledgers.

• Serve as a vital financial advisor to Portfolio Delivery Leaders (PDLs) to enhance project revenue plans, control pricing, and maintain P&L stability.

⛳️ Requirements

• 5–8+ years of experience in Federal Financial Management, Contract Administration, or Business Operations within the US Public Sector.

• US Citizenship is mandatory, along with the eligibility and readiness to undergo a federal background investigation to secure a security clearance.

• Practical experience working directly with Federal PMOs, monitoring procurement portals, responding to RFQs, and managing contract deliverables/modifications (CLINs/TRs).

• Extensive hands-on experience dealing with complex federal contract vehicles, billing structures, and intercompany cash application cycles.

• Demonstrated ability to untangle complicated ledger data, investigate intricate financial variances, and reconcile high-volume lump-sum payments without clear remittance advice.

• Strong knowledge of enterprise CRM financial architecture and the capability to create manual offline validation frameworks when system blind spots arise.

🏝️ Benefits

• Time off programs

• Medical

• Dental

• Vision

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k)

• Employee stock purchasing program