Operations Division Manager – Fraud Solutions

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Oversee Fraud Solutions across various products, client segments, and channels.

• Act as the key representative for Fraud Solutions with enterprise partners and leadership.

• Lead a high-performing team of skilled professionals in fraud policy and risk management.

• Promote proactive risk discussions rather than reactive issue management in governance forums.

• Ensure that fraud risks are clearly defined in business terminology.

• Position yourself as the reliable, go-to partner across EFS by fostering and maintaining strong relationships.

⛳️ Requirements

• Extensive fraud domain and banking experience, ideally with 5-10 years in fraud and risk management.

• In-depth knowledge of policy governance and regulatory frameworks.

• Understanding of Risk policies including control requirements, escalation triggers, and minimum standards.

• Familiarity with regulations such as Reg E, Reg Z, Reg CC, UDAAP, KYC/KYB, CIP, FCRA, FACTA Red Flags, and ATO governance.

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Flexible work arrangements.

• Opportunities for professional development.

• Incentive compensation.

• Commission and/or discretionary incentives.