Operations Coordinator

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Offer daily assistance to the Head of Small Clubs, including but not limited to: scheduling and managing calendars.

• Support the candidate interview process for open operations roles (including travel arrangements and schedule creation).

• Manage monthly expenses for the Head of Small Clubs.

• Process invoices for the Head of Small Clubs.

• Organize and generate reports regarding social media reviews using Reputology.

• Develop PowerPoint pitch/bid presentations for potential partners and external stakeholders.

• Assist with the rollout of new menus, create mandate lists, and follow up on venue progress for the F&B Team.

• Maintain and update organizational charts and contact details for the department.

• Provide weekly reports on upcoming shows and events across all venues.

• Prepare agendas for meetings and calls.

• Gather, consolidate, and organize information from venues to aid in future sponsorship, marketing, and/or operational opportunities.

• Offer additional project support as needed for various departments.

⛳️ Requirements

• 1-2 years of administrative experience in a high-volume setting.

• Experience in supporting executives is preferred.

• Background in multi-unit operations and hospitality is desired.

• A strong passion for hospitality and operations is essential.

• Exceptional verbal and written communication skills, along with professional phone etiquette.

• Strong computer proficiency, particularly in the Microsoft Office suite (Word, Excel, PowerPoint).

• Prior experience with expense management applications like Concur is a plus.

• Ability to engage positively with coworkers, executives, and high-level industry professionals.

• Must possess the capability to anticipate and resolve issues, communicate effectively, and manage potentially tense situations with diplomacy.

• An organized, detail-oriented, self-motivated individual who excels at multitasking and can manage last-minute projects and tight deadlines.

• Proficient typing skills are required (ability to type 60 wpm).

• A college degree is required.

🏝️ Benefits

• Comprehensive medical, vision, dental, and mental health benefits for you and your family.

• Complimentary concert tickets.

• Generous paid time off, including paid holidays, sick leave, and personal days.

• 401(k) plan with company matching.

• Stock reimbursement program.

• New parent programs, including caregiver leave and support for fertility, adoption, foster care, or surrogacy.

• Career and skill development opportunities through the School of Live.

• Tuition reimbursement.

• Student loan repayment assistance.

• Volunteer time off.

• Crowdfunding match.