Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee cross-departmental operational projects from the planning stage through to execution.

• Monitor project schedules, deliverables, dependencies, and potential risks.

• Keep operational documentation up to date, including SOPs, workflows, and process maps.

• Generate reports, dashboards, meeting agendas, and executive summaries.

• Assist leadership with operational planning and special initiatives.

• Collaborate with Technical teams to manage system implementations, enhancements, and vendor integrations.

• Help in gathering business requirements and documenting operational necessities.

• Aid in the rollout of new tools and operational systems.

• Work with Procurement to oversee inventory planning, vendor performance, purchasing schedules, and operational requirements.

• Manage communications related to product availability, supply chain challenges, and procurement priorities.

• Identify efficiencies in operations concerning purchasing and inventory processes.

• Act as the main operational contact for designated vendors and service providers.

• Organize the onboarding process for new vendors.

• Track vendor performance against agreed service levels (SLAs).

• Arrange regular business reviews with vendors.

• Cultivate productive and collaborative relationships that align with organizational objectives.

• Maintain operational reports and dashboards.

• Analyze operational metrics to uncover trends and opportunities for improvement.

• Coordinate meetings, action items, and follow-up activities.

• Prepare presentations and communications for executives.

• Provide operational assistance for strategic initiatives as assigned.

⛳️ Requirements

• Bachelor's degree in Business Administration, Operations Management, Project Management, or a related field (or equivalent experience).

• 3–5 years of experience in operations, project coordination, or business operations.

• Proven experience working with cross-functional teams.

• Strong skills in organization and project coordination.

• Exceptional written and verbal communication skills.

• Familiarity with project management tools.

• Strong analytical capabilities and problem-solving skills.

• Preferred:

• Experience with technical or software development teams.

• Background in supporting procurement or supply chain operations.

• Experience in vendor management.

• Proficiency in creating dashboards and operational reports.

• Knowledge of healthcare, telehealth, pharmacy, or regulated industries.

🏝️ Benefits

• Health Care Plan (Medical, Dental & Vision)

• Retirement Plan (401k, IRA)

• Life Insurance (Basic, Voluntary & AD&D)

• Paid Time Off (Vacation, Sick & Public Holidays)

• Short Term & Long Term Disability