Operations Coordinator

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Organize and monitor projects for clients, technicians, contractors, and Operations personnel.

• Assist with program enrollment and active participation.

• Conduct staff meetings, establish goals, and ensure compliance; occasionally serve as a team leader.

• Oversee program data management and perform intricate analyses.

• Handle invoice processing and payment transactions.

• Gather, input, and monitor participation data while ensuring data integrity.

• Track and validate program documentation, files, and communications.

• Generate preformatted reports.

• Participate in staff meetings and provide additional program support.

• Complete special projects as assigned.

• Assist with other responsibilities as needed.

⛳️ Requirements

• Must be a resident of the State of Michigan.

• Minimum of 1 year of experience in customer service.

• Familiarity with data tracking systems is required.

• Proficient in Microsoft Applications, including Excel and Word.

• Bachelor’s degree is preferred.

• Must possess a willingness and eagerness to learn.

• Comfortable in a fast-paced work environment.

• Must be adaptable and flexible to take on additional tasks as assigned.

• If applicable, must meet all DOT qualification standards and adhere to relevant federal, state, and local transportation regulations.

• Must have authorization to work in the country where the position is based, without employer sponsorship or assistance.

• Candidates must successfully pass pre-employment screening.

🏝️ Benefits

• Medical, Dental, and Vision Insurance.

• Company-funded health care concierge service.

• 401(k) plan with company matching.

• Paid time off for vacation, sick leave, personal days, and parental leave.

• Paid Volunteer Time.

• Employee Recognition Program – redeem your recognition points for gift cards.

• Employee Assistance Program.

• Access to on-demand training courses for career advancement.