Operations Alliance Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Establish and nurture collaborations with pharmaceutical companies while implementing TIME strategy and execution.

• Develop and enhance TIME partnerships with life sciences organizations utilizing Tempus products to promote research and clinical initiatives.

• Oversee client-specific TIME operations by formulating operational plans, KPIs, and deliverables.

• Deliver operational and high-level scientific support tailored to individual clients.

• Handle customer RFIs, legal assessments, questionnaires, scientific interactions, procurement evaluations, and KPI measurements.

• Supervise the daily execution of a portfolio of studies and escalate high-risk concerns as necessary.

• Collaborate with Business Development and internal teams to create proposals and broaden partnerships.

• Organize cross-functional working groups and lead joint steering committees.

• Coordinate the engagement of Tempus subject matter experts across various product areas.

• Manage partnership contracts and oversee financial execution of accounts.

• Identify challenges, provide escalation support, and propose solutions.

• Conduct internal account health progress evaluations across business units, sites, trials, and projects.

• Advocate for strategic partnership intent and explore expansion opportunities.

• Maintain and enhance collaborations with pharmaceutical companies, CROs, and technology partners.

• Oversee deliverables for pharmaceutical clients with an emphasis on quality and timelines.

• Manage studies within the TIME network from initiation to closure.

• Directly supervise TIME Operations managers responsible for study initiation and patient matching across trials.

• Develop strategies, processes, tools, systems, and tactics to expedite cancer clinical trials.

• Identify study risks and resolve issues in collaboration with internal and external partners.

• Travel occasionally as required by project demands.

• Perform additional duties as assigned.

⛳️ Requirements

• Bachelor's Degree.

• 7+ years of experience in handling complex clinical trials from a site, sponsor, or CRO perspective.

• Knowledge of FDA regulations, GCP, study initiation, clinical trial agreements, trial budgets, IRB submissions, and pharmaceutical operations.

• A collaborative team player who excels in a high-growth, rapidly changing business environment.

• Outstanding customer service, interpersonal, and problem-solving abilities.

• Demonstrated success in setting and achieving high personal performance standards.

• Highly organized and systematic, with excellent attention to detail and task accuracy.

• Capable of working independently in a fast-paced setting.

• Proactive mindset with the ability to implement effective solutions and quickly address stakeholder challenges.

• Executive presence, along with business analysis and project management experience.

• Familiarity with translational research, discovery, and clinical development within pharmaceutical companies.

• Advanced understanding of oncology and clinical trial operations.

• Proven aptitude for navigating complex client and internal team dynamics.

• Exceptional account management and stakeholder problem-solving skills.

• Preferred: experience with rapid site activation.

• Preferred: experience with research networks.

🏝️ Benefits

• Incentive compensation may be provided.

• Restricted stock units may be available.

• Medical and additional benefits depending on the position.