Operational Technology Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Design, sustain, and enhance automation processes for provisioning, testing, validation, and operational workflows.

• Create and maintain scripts and tools for operational tasks, integrations, monitoring, and repeatable administration.

• Provide support for Linux-based testing and tooling environments, including automation and scripting in Python.

• Ensure the maintenance of cross-site file synchronization and governance of golden images.

• Manage cloud-hosted platforms and services that support OT and related operational workflows.

• Facilitate support for operational networks, remote access services, VPN connectivity, and secure client connections for distributed teams.

• Assist in firewall policy management, segmentation, access controls, and the administration of Palo Alto Panorama, including licensing and updates.

• Oversee GitLab operations, backup and disaster recovery processes, as well as disciplined change and configuration management.

• Monitor alerts across network, platform, backup, and telemetry services while troubleshooting multi-layer operational issues.

• Collaborate with Foundry Operations, Product, Software, vendors, and internal teams to enhance automation, connectivity, supportability, and operational readiness.

⛳️ Requirements

• Strong foundational knowledge in networking, including routing, switching, IPSec, VPNs, segmentation, and firewall principles.

• Solid experience in Linux administration.

• Practical scripting experience in Python, PowerShell, Bash, or similar languages.

• Background in supporting cloud administration, cloud operations, or SaaS-based infrastructure platforms.

• Experience with VPNs, remote access platforms, and secure connectivity services.

• Familiarity with automation, imaging, or validation platforms in production environments.

• Strong troubleshooting capabilities across software, network, and systems layers.

• Excellent written and verbal communication skills in a distributed team setting.

• Knowledge of configuration management or automation tools such as Ansible, Puppet, or CI/CD workflows (preferred).

• Experience with Palo Alto firewalls and Panorama (preferred).

• Familiarity with Jira (preferred).

• Background in GitLab administration (preferred).

• Exposure to ISO 9001 and/or ISO 13485 environments (preferred).

• Experience in cloud administration, SaaS operations, or distributed management platforms (preferred).

• Familiarity with observability, telemetry, and alerting platforms (preferred).

• Knowledge of AI/HPC hardware or high-density rack environments (preferred).

• The technology environment includes Cisco, Palo Alto, Panorama, BGP/OSPF, Linux, Nutanix, GitLab, Jira, Puppet/Ansible, automation tools, and telemetry and alerting platforms.

🏝️ Benefits

• Comprehensive health insurance for employees, with options available for dependent coverage.

• Paid time off and company holidays, in addition to extra leave benefits as per company policy.

• Flexible work arrangements to promote work-life balance.

• Opportunities for learning and development to encourage continuous growth and skill enhancement.

• Employee wellness initiatives focused on both physical and mental health.

• Retirement and statutory benefits in accordance with Indian regulations.

• An inclusive, people-first culture emphasizing collaboration and ownership.

• Cross-department training and development opportunities.

• Support for certifications and credentials for ongoing education.