Operational Inside Support Representative

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Deliver exceptional customer service to fulfill customer requests and address any issues that may arise.

• Assist the sales team by managing the order processing within our internal systems.

• Provide shipment tracking details to customers and Account Managers.

• Collaborate with the Accounting department to support both accounts payable and receivable processes.

• Work alongside customers and manufacturers to manage return requests and order modifications.

• Generate and distribute internal and external reports as required.

• Handle pricing, sourcing, quoting, and deal registrations.

• Process requests for shipping labels.

• Undertake additional tasks as necessary.

⛳️ Requirements

• Proven experience in pricing, sourcing, quoting, and deal registrations within a Value Added Reseller in the Channel is essential.

• Exceptional communication abilities, both written and verbal.

• Strong organizational and time-management skills are a must.

• Capability to work efficiently and accurately in both independent and team environments.

• Proficient in computer skills, particularly with Microsoft Office and Excel.

• Quick learner with new systems and software.

• Financial acumen and background are preferred.

• Ability to manage multiple tasks simultaneously.

• Consistent demonstration of values, principles, and a solid work ethic.

🏝️ Benefits

• Comprehensive medical, dental, and vision benefits with heavily subsidized premiums.

• Two weeks of paid time off during your first year, with increasing PTO as tenure progresses, plus most major holidays off.

• 401(k) Plan with employer matching contributions.

• Access to an onsite Fitness Center.

• Monthly onsite massages.