Online Sales Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Interact with incoming customers through phone, chat, and email channels.

• Assist customers in discovering appropriate outdoor products tailored to their needs, budget, and lifestyle.

• Establish rapport and guide customers throughout the purchasing journey.

• Follow up on outstanding quotes and opportunities via outbound phone calls, emails, and chat communications.

• Utilize CRM tools to oversee the sales funnel and meet revenue targets.

• Engage in continuous learning and development through coaching, training, and product education.

⛳️ Requirements

• A Bachelor's Degree or an equivalent combination of education and experience is required.

• Previous experience in inside sales, hospitality, or retail is preferred.

• Excellent communication skills over the phone, chat, and email.

• Comfortable in guiding customers towards making purchase decisions.

• Goal-oriented with the ability to balance empathy and assertiveness.

• Open to coaching and feedback.

• Dependable, professional, and a team-oriented individual.

• Basic computer skills are necessary; experience with CRM systems is an advantage.

• Must be able to work flexible hours, including weekends, depending on business requirements.

• Capacity to sit for extended periods, including in office environments and during air travel.

• Ability to operate a computer, with or without assistive software.

🏝️ Benefits

• Continuous sales training, product knowledge, and leadership assistance.

• Clear pathways for career advancement into sales leadership, territory management, and third-party sales positions.

• Competitive compensation.

• Sales incentives available.

• Employee discounts offered.

• Flexible working hours, including weekends, based on business needs.

• Reasonable accommodations provided for individuals with disabilities.