Online Enrollment Advisor

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and act as the specialist for a designated group of prospective students.

• Proactively engage, connect with, consult, and promote Ohio State online programs to prospective students.

• Create recruitment materials and processes for Ohio State online programs.

• Guide prospects through the application journey while evaluating program suitability, application qualifications, and progress.

• Oversee the submission progress of applicants.

• Execute mandatory daily recruitment initiatives throughout the year.

• Monitor application submissions, student enrollments, and various performance metrics.

• Provide customer support via phone, video calls, email, or text.

• Document all activities and notes in the CRM system.

• Modify recruitment processes and materials to enhance conversion rates among prospective students.

• Collaborate with the marketing team to provide feedback on lead quality.

• Coordinate with the reenrollment team as prospects transition to students.

• Facilitate and occasionally lead communication across various functions with college partners.

• Establish relationships and work collaboratively across departments.

⛳️ Requirements

• A bachelor’s degree is required.

• A minimum of 3 years in sales, recruitment, communication, or a related field.

• Experience in recruitment or sales, customer service, communication, and/or cross-functional collaboration within an organization.

• Extensive knowledge and proficiency in sales strategies.

• Familiarity with the recruitment funnel is essential.

• A master’s degree in a relevant field is preferred.

• Over 5 years of experience is preferred.

• Background in online higher education recruitment is preferred.

• Experience engaging with nontraditional, online prospects within a recruitment funnel is preferred.

• Experience selling high-value, intangible/service products in a virtual context is preferred.

• Final candidates will undergo a background check as part of the selection process.

• A drug screening or physical examination may be required following the job offer.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage, with a substantial portion of the cost covered by Ohio State.

• Paid time off, which includes sick leave, vacation time, and 11 holidays.

• Participation in a state retirement plan or an alternative retirement plan, both featuring generous employer contributions.

• Comprehensive benefits begin on the first day of employment.

• Opportunities for professional growth.

• Access to a wealth of resources.