Onboarding Agent

This is a fully remote position, open to applicants in Saudi Arabia.

📋 Description

• Review and verify legal documentation submitted by clients, including Memorandum of Association (MoA), Commercial License, and other corporate documents.

• Accurately and promptly create and set up new company profiles in SiFi’s BackOffice system.

• Ensure all required fields and data points are correctly filled in, including company information, ownership structure, and authorized users.

• Communicate with internal teams and, at times, clients to clarify or request any missing or incorrect information.

• Ensure that onboarding procedures comply with internal policies, KYC/AML requirements, and regulatory standards.

• Identify and escalate any discrepancies or concerns in customer documentation to the compliance team.

• Assist in process enhancements and contribute to the documentation of onboarding standard operating procedures (SOPs).

⛳️ Requirements

• Bachelor’s degree or equivalent professional experience in Business Administration, Law, Finance, or a related field.

• 1-2 years of experience in onboarding, compliance, or operations within fintech, banking, or a regulated setting.

• Strong ability to read and interpret legal documents such as MoA, CR certificates, and other business formation records.

• Exceptional attention to detail and strong organizational capabilities.

• Experience with BackOffice systems, CRM platforms, or onboarding tools is advantageous.

• Excellent communication skills in English.

• Proficiency in Arabic is a significant advantage.

• Capability to work independently, prioritize tasks effectively, and meet deadlines in a fast-paced environment.

🏝️ Benefits

• Remote work