Office Administrator

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist in all facets of project administration across various ongoing projects.

• Utilize reports and dashboards to generate, compile, and share necessary information for delivery and project teams.

• Keep precise and current project records throughout the delivery lifecycle.

• Support the delivery team with general administrative responsibilities.

• Interact with suppliers and subcontractors in a prompt, professional, and proactive manner.

• Follow up on any pending information or documentation.

• Maintain clear and professional communication with external parties through phone and email.

• Manage relevant project details using Jira and related systems.

• Ensure that communications with clients and contractors are accurately logged and auditable.

• Claim and oversee assigned tasks within CRM and task management systems.

• Aid in document processing and system updates.

• Adhere to quality standards, procedures, and delivery processes.

• Identify and escalate any issues, delays, or risks.

• Assist with implementing agreed-upon remedies and preventive measures.

• Support audit readiness by ensuring complete documentation and communication trails.

• Prepare basic reports to help sustain or enhance service delivery.

• Strive towards meeting delivery team KPIs and performance targets.

• Help address administrative gaps within the delivery function.

• Carry out other role-specific tasks as needed.

⛳️ Requirements

• Prior experience in an administrative or support position, preferably in construction, engineering, technology, or a related field.

• Strong organizational abilities with the capability to handle multiple tasks at once.

• Proficient IT skills and confidence in working with structured systems and workflows.

• Familiarity with Microsoft Office, including Outlook, Word, and Excel.

• Experience with CRM systems and task or ticket management platforms (e.g., Jira) is preferred.

• Strong written and verbal communication skills, with confidence in engaging suppliers and subcontractors.

• Ability to process work efficiently while paying attention to detail.

• Capability to adhere to defined processes, quality standards, and escalation pathways.

• Ability to work both independently and collaboratively in a team setting.

• Previous exposure to construction terminology or documentation is beneficial but not mandatory.

🏝️ Benefits

• Permanent work-from-home arrangement.

• Monday–Friday: 4:00 PM–1:00 AM or 5:00 PM–2:00 AM PHT (adjustments for daylight saving time will be made).

• Health Maintenance Organization (HMO) coverage with 2 free dependents and medical reimbursements.

• Government-mandated benefits.

• Opportunities to collaborate with leading companies in Australia, New Zealand, the United States, the United Kingdom, and Europe.

• Training programs for career advancement.

• Enjoyable company outings, team activities, and wellness sessions.

• Supportive and inclusive company culture.

• Dedicated managers who focus on your development and success.

• Competitive salary and benefits package.

• Additional entitlements.

• Structured career development initiatives.

• Equal opportunity and inclusive workplace.