Federal IT Enterprise Services Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the setup and upkeep of the Federal Okta instance.

• Ensure secure management of identity lifecycles and SSO integrations.

• Oversee and enhance Gov Slack and Google Workspace.

• Manage user permissions, shared drives, and secure communication channels.

• Offer first-line support for Federal end-users.

• Diagnose and resolve access and software issues in the Federal environment.

• Create and update knowledge base articles and Standard Operating Procedures for Federal system operations.

• Provide secondary assistance for commercial IT services and infrastructure.

• Coordinate workflows between Federal and Commercial environments.

• Manage user permissions and conduct regular access audits.

• Assist in IT security investigations and audits.

• Help ensure Federal systems adhere to necessary regulatory standards.

⛳️ Requirements

• Bachelor's degree, Military Service Equivalent, or relevant certifications.

• 1-3 years of experience in managing IT systems, particularly with SaaS identity and collaboration tools.

• Demonstrated proficiency in managing Okta, Slack, and Google Workspace environments.

• Strong capability to diagnose and resolve access and software issues in a remote-first environment.

• Excellent verbal and written communication skills for user support and technical documentation.

• Keen attention to detail concerning user permissions and security configurations.

• Must be authorized to work in the U.S.

• Must obtain and maintain a government security clearance.

• Must pass a criminal background check.

• Active security clearance is advantageous.

• U.S. Government Security Clearance is a plus.

🏝️ Benefits

• All full-time roles are eligible for an equity package in the form of stock options.

• Health, vision & dental insurance for you and your family.

• Flexible vacation policy.

• Generous parental leave.

• Career development opportunities.

• Inclusive culture.

• Collaborative environment that encourages creativity and innovative thinking.

• Remote and hybrid work models available depending on role and location.