OEM Account Manager

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Develop, execute, and oversee multiple account strategies aimed at enhancing growth, profitability, and customer satisfaction.

• Coordinate all sales activities and address the resolution of customer issues.

• Support project quotations, order management, customer training, and demand generation efforts.

• Act as the primary point of contact for OEM customers.

• Foster strategic relationships with customers, resolve challenges, and ensure satisfaction through customized account plans and training programs.

• Formulate and implement sales strategies to increase market share and profit margins.

• Identify and secure new OEM clients.

• Suggest recovery plans to mitigate potential order shortfalls.

• Collaborate with internal teams to align customer requirements with business objectives.

• Share market insights and promote communication across various departments.

• Monitor competitor activities and comprehend customer business drivers.

• Create additional value through cross-selling opportunities and more efficient engagement with ABB.

⛳️ Requirements

• A bachelor’s degree is preferred, though not mandatory.

• Over 3 years of relevant experience, especially in the electrical industry and with ABB products.

• Demonstrated capability to work with OEM clients.

• Experience in managing intricate contract negotiations.

• Ability to respond swiftly to customer demands.

• Strong skills in technical applications, proposal development, analytical software, and sales tools.

• Six Sigma or equivalent quality training is preferred.

• Excellent interpersonal and leadership abilities.

• Proven experience in leading discussions and cultivating strong customer relationships.

• Candidates must already possess work authorization allowing them to work for ABB in the US.

🏝️ Benefits

• Option to choose between two medical plans: the Copay Plan (PPO) or a High Deductible Health Plan with a Health Savings Account.

• Selection between two dental plans: Core and Core Plus.

• Vision benefits available.

• Company-paid life insurance equal to 2X base pay.

• Company-paid Accidental Death & Dismemberment (AD&D) insurance at 1X base pay.

• Voluntary life and AD&D coverage, fully employee-paid up to specific maximums.

• Short Term Disability coverage for up to 26 weeks, fully company-paid.

• Long Term Disability coverage at 60% of pay, company-paid, with the option to purchase up to 66 2/3% of pay.

• Additional supplemental benefits including accident insurance, hospital indemnity, critical illness, and pet insurance.

• Parental leave of up to 6 weeks.

• Access to an Employee Assistance Program.

• Health Advocate support resources for mental/behavioral health, general health navigation, virtual health, and infertility/adoption assistance.

• Employee discount program available.

• Retirement 401k Savings Plan with company contributions.

• Employee Stock Acquisition Plan (ESAP).

• 11 paid holidays.

• Vacation under a permissive time away policy for salaried exempt positions.

• Eligibility for bonuses.