Observability Consultant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Participate in the implementation, administration, maintenance, and advancement of the observability platform.

• Set up and manage observability tools, oversee agents and collectors, and enforce retention policies along with performance optimization.

• Create dashboards, alerts, and workflows, and engage in incident troubleshooting.

⛳️ Requirements

• Extensive experience with Datadog or Elasticsearch, encompassing implementation, administration, maintenance, and platform evolution.

• Proficient in configuring and operating the tool, including management of agents and collectors, retention policies, performance optimization, licensing, and platform governance.

• Familiarity with application instrumentation.

• Practical understanding of OpenTelemetry, distributed telemetry, and contemporary observability practices.

• Capability to analyze and correlate metrics, logs, and traces.

• Background in advanced troubleshooting, incident investigation, profiling, tracing, and root cause analysis.

• Experience in developing dashboards, alerts, queries, notebooks, and workflows within the tool.

• Knowledge of integrations through APIs, webhooks, and native connectors, including scenarios involving ITSM/CMDB and monitoring tools.

• Experience with cloud environments and distributed applications.

• Familiarity with Kubernetes/EKS and monitoring/instrumentation of containerized workloads.

• Understanding of agile methodologies such as Scrum and Kanban.

• Preferred: advanced expertise in Datadog or Elasticsearch.

• Experience in high-data-volume settings with multiple services and distributed architectures.

• Background in 24/7 operations and situations that require high availability and resilience.

• Experience supporting mission-critical applications, ideally in sectors with significant operational demands such as retail, finance, logistics, or e-commerce.

• Knowledge of observability as it pertains to microservices, APIs, messaging, and hybrid/cloud environments.

• Experience in integrating observability with incident management and problem management processes.

• Experience with observability automation as code.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work hours and remote working options.

• A collaborative and innovative work environment.