Newsroom Editor

This is a fully remote position, open to applicants in United States.

📋 Description

• Precisely and efficiently format, edit, proofread, and disseminate press releases through Business Wire’s networks.

• Code releases based on client distribution requests and recommend advantageous alternative circuits.

• Communicate with clients regarding issues that may lead to errors, such as grammar, punctuation, typographical errors, and missing contact details.

• Evaluate the authenticity of press release orders and escalate any potentially problematic content.

• Oversee incoming orders and online transmissions to ensure prompt handling and successful delivery.

• Support other Newsroom teams with surplus orders.

• Execute opening, closing, and shift-change responsibilities.

• Stay updated on Business Wire products, services, procedures, and policies.

• Manage incoming calls and respond to client inquiries about distribution options.

• Assist clients in navigating order submission and utilizing the Business Wire website.

• Provide membership details and establish approved new accounts.

• Collaborate with sales and other departments.

• Report technical issues to the Service Desk or Web Support teams.

• Authorize credit card transactions when necessary.

• Generate and submit the daily distribution report to billing by the designated deadline.

• Keep a daily activity log.

⛳️ Requirements

• Bachelor’s degree.

• Exceptional communication and customer service abilities.

• Capability to work efficiently with diverse individuals in a team setting.

• Proficiency in multitasking, prioritizing tasks, and seeing projects through to completion under tight deadlines.

• Keen attention to detail.

• Ability to demonstrate sound judgment.

• Basic technical skills and computer literacy, including proficiency in standard business applications (e.g., MS Word, Excel; Web, etc.).

• Dependability through consistent attendance and punctuality.

• Polite and professional phone demeanor.

• Professional appearance and behavior.

• Willingness to adjust schedule as needed.

• Business Wire will not provide sponsorship for employment authorization for this role.

• A pre-employment background check will be required upon acceptance of an offer.

🏝️ Benefits

• Opportunity to work remotely.

• Comprehensive health benefits that commence on your first day of employment.

• $100 monthly fitness allowance.

• Tuition reimbursement program.

• Enhanced mental health resources.

• 401(k) plan with a generous company match.

• Annual profit-sharing contribution (subject to company performance).

• Paid Time Off (PTO).

• Floating Holidays.

• Wellness Day Off.

• Birthday Day Off.