Network Services Architect – Voice/SIP

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Create and document the target-state architecture for the Network Services domain, which encompasses SIP trunk consolidation, SBC configuration templates, and dial-plan normalization.

• Identify and address enterprise DNS conflicts and IPAM-related challenges across various legacy network environments.

• Establish standardized configuration templates and architectural guidelines for Voice and SIP services to facilitate large-scale automated deployments.

• Design routing frameworks for emergency and authenticated communications, ensuring alignment with regulatory and compliance standards while collaborating with client legal teams for necessary approvals (e.g., e911, STIR/SHAKEN).

• Specify clear exit criteria and Definition of Done (DoD) for voice migrations to enable consistent and safe execution by offshore delivery teams.

• Participate in architecture governance, which includes involvement in architecture reviews, design approvals, and the development of enterprise standards and reference architectures.

• Work alongside cross-domain architects (security, application, platform) to make integrated design decisions.

⛳️ Requirements

• Over 10 years of experience in enterprise network architecture with a strong focus on Voice over IP (VoIP), SIP trunking, and Session Border Controllers (SBCs).

• Extensive expertise in resolving DNS and IP addressing conflicts (IPAM) within large-scale network consolidation or mergers and acquisitions environments.

• Proven track record in designing dial-plan normalization across diverse vendor ecosystems (e.g., Cisco, Avaya, Microsoft Teams).

• Strong knowledge of US telecommunications standards and regulatory considerations; emphasis is placed on architecture rather than carrier management or LNP execution.

• Capability to convert complex voice configurations into standardized, reusable Low-Level Design (LLD) templates suitable for automated, factory-style deployment.

• Proficient in English at B2 (Upper-Intermediate) to C1 (Advanced) level, with exceptional spoken communication skills.

🏝️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and over 30% year-over-year revenue growth.

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance and a relocation program.

• Work From Anywhere Culture: take advantage of the flexibility that comes with remote work.

• Growth Mindset: benefit from various professional development opportunities, including certification programs, mentorship, talent investment initiatives, internal mobility, and internship opportunities.

• Global Impact: collaborate on significant projects for leading global clients and help shape the future of various industries.

• Welcoming Multicultural Environment: become part of a dynamic, global team and thrive in an inclusive and supportive work atmosphere with open communication and regular team-building social events.

• Social Sustainability Values: engage in our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.