Network Services Architect – Voice/SIP

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Establish and document the target-state architecture for the Network Services domain, which encompasses SIP trunk consolidation, SBC configuration templates, and dial-plan normalization.

• Detect and address enterprise DNS conflicts and IPAM-related challenges across various legacy network environments.

• Create standardized configuration templates and architectural guidelines for Voice and SIP services to facilitate large-scale automated deployments.

• Develop routing frameworks for emergency and authenticated communications, ensuring compliance with regulatory requirements while working with client legal teams for necessary approvals (e.g., e911, STIR/SHAKEN).

• Set clear exit criteria and Definitions of Done (DoD) for voice migrations, allowing for consistent and safe execution by offshore delivery teams.

• Participate in architecture governance, including taking part in architecture reviews, design approvals, and the establishment of enterprise standards and reference architectures.

• Work collaboratively with cross-domain architects (security, application, platform) on integrated design decisions.

⛳️ Requirements

• Over 10 years of experience in enterprise network architecture, with a strong focus on Voice over IP (VoIP), SIP trunking, and Session Border Controllers (SBCs).

• In-depth knowledge of resolving DNS and IP addressing conflicts (IPAM) within large-scale network consolidation or merger and acquisition environments.

• Demonstrated experience in designing dial-plan normalization across multi-vendor ecosystems (e.g., Cisco, Avaya, Microsoft Teams).

• Comprehensive understanding of US telecommunications standards and regulatory considerations, with an emphasis on architecture rather than carrier management or LNP execution.

• Capability to convert intricate voice configurations into standardized, reusable Low-Level Design (LLD) templates that are suitable for automated, factory-style deployment.

• Proficiency in English at a B2 (Upper-Intermediate) to C1 (Advanced) level, with robust spoken communication skills.

🏝️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team boasting a 99% project success rate and over 30% year-over-year revenue growth.

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package that includes health insurance and a relocation program.

• Work From Anywhere Culture: take advantage of the flexibility offered by remote work.

• Growth Mindset: benefit from a variety of professional development opportunities, including certification programs, mentorship, talent investment programs, internal mobility, and internship opportunities.

• Global Impact: engage in impactful projects for leading global clients and help shape the future of industries.

• Welcoming Multicultural Environment: become part of a dynamic, global team and thrive in an inclusive and supportive workplace characterized by open communication and regular team-building social events.

• Social Sustainability Values: participate in our sustainable business practices focused on five key pillars: IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.