Network Engineer II – SD-WAN

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Ensure that industry best practices and methodologies are utilized during the deployment and migration of customer VMWare VeloCloud, firewall, route/switch, and data center networks.

• Offer technical guidance and leadership to both the customer and project management team, ensuring adherence to project timelines.

• Serve as the technical point of contact for the customer, delivering migration and deployment services.

• Collaborate as part of a team to provide implementation and migration planning for both new and existing customer projects.

• Lead all technical efforts to successfully integrate new customers into the platform.

• Provide implementation support, including advanced networking troubleshooting and health management for services transitioning to the managed cloud.

• Play a crucial role in delivering an exceptional customer experience both before and after implementation.

• Responsible for the delivery of network implementation and optimization services as a post-sales engineer for clients.

• Develop or update Low-Level and High-Level designs for data center networks, adhering to industry best practices.

• Support the delivery of network solutions, including routers, switches, firewalls, load balancers, and other network hardware appliances, including VMWare VeloCloud.

• Oversee and execute upgrades for new and existing equipment, hardware, and software.

• Perform configuration, maintenance, and troubleshooting of hardware and software managed by customers.

• Monitor network performance and address problem areas as necessary.

• Conduct research on networking products, services, protocols, and standards to stay informed about industry developments.

• Provision for new or existing customers and assist with onboarding.

• Provide support for escalated trouble cases when required.

• Familiarize oneself with the entire environment and implement initiatives to minimize failures, defects, and enhance overall performance.

• Document installations, procedures, and processes for use by other engineers and support staff.

• Availability for on-call support is a requirement of this role.

⛳️ Requirements

• Bachelor’s degree or equivalent experience.

• Minimum of 2 years' experience in deploying and implementing VMWare VeloCloud/SD-WAN, core route/switch, and/or data center networks according to industry best practices.

• Must be passionate, collaborative, and results-oriented, capable of inspiring and fostering high-performing cross-functional relationships to effectively drive change while achieving established goals.

• Ability to build strong cross-functional relationships and influence others to ensure successful business initiatives.

• Exceptional oral and written communication skills, with the ability to effectively present ideas and information.

• Experience with logical network design models (L2/L3, WAN, Network Optimization, Spanning Tree, VFR, VTP, VLANs, physical cabling).

• Working knowledge of network control protocols (QOS, PfR, PoE, NTP, DHCP), network management protocols (CDP, FTP, TFTP, SNMP), and security protocols (SSH, HTTPS, AAA, IPSec).

• Experience with Cisco ISE (Identity Services Engine) and Trustsec is preferred.

• Working knowledge of advanced Layer 2 technologies (LISP and VXLAN).

• Understanding of IP communication and routing is essential (OSPF, EIGRP, BGP).

• Familiarity with WAN/LAN and transport technologies (Ethernet, Frame Relay, DMVPN, WAAS, and MPLS).

• Preferred experience in large-scale WAN deployments.

• At least 2 years' experience in WAN (Wide Area Network) is desired.

• Experience in SD-WAN (VeloCloud & Fortinet) implementation and migration is desirable.

• Required firewall experience with managing Fortigate, Cisco, Meraki, and Palo Alto.

• Certifications such as CCNA, CCNP, or Fortinet NSE are preferred.

• Highly adaptable to changes in priorities and business conditions while continuing to drive towards results.

• Proven experience in delivering a world-class customer experience.

🏝️ Benefits

• Competitive compensation.

• Compliance with government-mandated benefits.

• Retirement Savings Program with Company Matching.

• Life Insurance.

• HMO coverage starting on day 1.

• Paid time off, including birthday leave.

• Bonus and incentive plans.

• Opportunities for skills training and personal as well as professional development.

• Attractive office space.

• Daily provision of free lunch.

• Experience endless fun for infinite growth.