National Account Sales Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and implement strategic account plans aimed at meeting revenue, retention, and expansion objectives.

• Recognize opportunities to enhance market share within current national account relationships through additional locations, service improvements, and specialized services.

• Identify, qualify, and cultivate new business prospects within assigned accounts and target organizations.

• Lead sales presentations, business evaluations, and discussions at the executive level with key decision-makers.

• Contribute to proposal creation, pricing strategies, and responses to RFP/RFQ for both current and potential national accounts.

• Maintain a robust pipeline of growth opportunities and provide accurate sales performance forecasts.

• Facilitate contract negotiations and renewals to maximize profitability and strengthen long-term client relationships.

• Work collaboratively with Legal, Finance, and Operations teams to ensure adherence to contracts and successful execution of agreements.

• Assist in seamless customer onboarding and expansion efforts in collaboration with the Portfolio Implementation Manager and the National Accounts Operations team.

• Act as the primary sales manager for assigned national account clients.

• Establish and nurture strong relationships with customer stakeholders, Regional Franchise Developers, and internal business partners.

• Conduct regular business reviews to comprehend customer objectives, assess performance, and pinpoint growth opportunities.

• Ensure prompt communication, resolve issues, and engage proactively with customers.

• Advocate for customer satisfaction, retention, and loyalty initiatives.

• Collaborate closely with Operations, Customer Support, Marketing, and Implementation teams to provide a consistent customer experience.

• Relay customer needs, market intelligence, and competitive insights throughout the organization.

• Assist with strategic initiatives aimed at promoting national account growth and operational excellence.

• Keep accurate records of accounts, pipeline activities, and sales forecasts within CRM systems.

• Evaluate account performance, sales trends, and market conditions to uncover opportunities and risks.

• Prepare and deliver regular performance reports, business reviews, and strategic recommendations to sales leadership.

• Offer insights and recommendations that align with the overall growth strategy of the National Accounts program.

⛳️ Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field is preferred.

• At least 5 years of successful B2B sales experience, ideally in national accounts, strategic accounts, enterprise sales, or key account management.

• Proven track record of meeting or surpassing sales and revenue targets.

• Experience managing intricate sales cycles and multi-location customer relationships.

• Background in franchise, facility services, commercial cleaning, or related service industries is preferred.

🏝️ Benefits

• Competitive base salary along with performance-based incentive compensation.

• Medical, dental, and vision insurance.

• 401(k) plan with company match.

• Paid time off and company holidays.

• Opportunities for professional development and career advancement.

• Remote work environment.