National Account Manager – Strategic End Users

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Take ownership and foster a strategic national account relationship with a prominent general contractor, aiming to enhance DEWALT's visibility across jobsites, regions, and project teams.

• Create and implement a multi-year account strategy to boost the acceptance of inherently safe tools, connected jobsite solutions, and standardized equipment platforms.

• Establish DEWALT as a strategic partner by aligning customer priorities focused on safety, productivity, uptime, and workforce efficiency with customized solutions.

• Cultivate strong relationships with key decision-makers and influencers within safety, field operations, procurement, project leadership, and senior management.

• Spot opportunities to replace higher-risk or less efficient methods with safer, more productive DEWALT solutions.

• Lead customer business reviews, account planning sessions, and implementation roadmaps linked to measurable business and jobsite outcomes.

• Propel pilot programs, field evaluations, and rollout plans that ensure successful adoption and long-term standardization.

• Collaborate with cross-functional teams including, but not limited to, field sales, trade specialists, product teams, training resources, and marketing to provide a coordinated customer experience.

• Track pipeline, account performance, adoption trends, and forecast accuracy; relay progress and opportunities to internal leadership.

• Collect customer insights regarding jobsite needs, safety challenges, and emerging trends to guide product development and market strategies.

• Represent DEWALT in a professional manner during customer meetings, job sites, trade events, and industry engagements.

⛳️ Requirements

• Bachelor's degree in business, Construction Management, Engineering, Marketing, or a related field, or equivalent experience.

• Over 5 years of experience in national account management, strategic sales, business development, enterprise selling, or similar sectors.

• Background working with large general contractors, construction firms, industrial distributors, or professional end users; knowledgeable about contractor buying processes, field operations, and construction safety protocols.

• Familiarity with large-scale commercial, civil, infrastructure, or industrial construction sectors.

• Proven capability to manage complex, multi-level customer relationships across geographically diverse organizations.

• Experience with professional power tools, hand tools, accessories, storage, jobsite technology, or construction safety solutions is highly preferred.

• Change management experience; supporting implementation and training in field-based environments is preferred.

• Demonstrated success in driving product adoption, standardization, or enterprise agreements within construction or industrial settings.

• Strong business acumen, negotiation skills, and experience managing long-cycle, strategic opportunities.

• Willingness to travel 60% of the time, including overnight trips to customer offices, job sites, and internal meetings.

🏝️ Benefits

• Medical, dental, life, vision, and disability insurance.

• 401(k) plan.

• Employee Stock Purchase Plan.

• Paid time off.

• Tuition reimbursement.

• Discounts on Stanley Black & Decker tools and other partner programs.