National Account Manager – Hyperscalers

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• Take ownership of and foster a strategic national account relationship with leading data center hyperscalers, enhancing DEWALT’s footprint in new constructions, fit-outs, commissioning tasks, and ongoing facility operations.

• Formulate and implement a multi-year account strategy aimed at boosting the adoption of DEWALT tools, storage solutions, accessories, connected jobsite technologies, and standardized equipment platforms throughout the customer’s data center portfolio.

• Establish DEWALT as a strategic ally by aligning with the hyperscalers’ priorities concerning safety, productivity, uptime, deployment speed, and operational consistency through customized solutions.

• Cultivate and sustain robust relationships with key decision-makers and influencers in sourcing, construction management, mission-critical operations, facilities, safety, commissioning, and executive leadership.

• Detect opportunities to replace inefficient, inconsistent, or high-risk methods with safer and more productive DEWALT solutions tailored for mission-critical environments.

• Lead customer business reviews, account planning meetings, and implementation roadmaps linked to measurable business and site-level outcomes.

• Propel pilot programs, field evaluations, and rollout strategies that facilitate successful product adoption and long-term standardization across various sites and regions.

• Collaborate with cross-functional teams, including field sales, trade specialists, product management, training, marketing, and support resources, to ensure a cohesive customer experience.

• Influence customer standards, specifications, and approved product selections where applicable in hyperscale construction and facility initiatives.

• Monitor pipeline health, account performance, adoption trends, and forecast accuracy; communicate progress, risks, and opportunities to internal leadership.

• Collect customer insights related to mission-critical construction, commissioning, facility operations, safety requirements, and emerging market trends to guide product development and go-to-market strategies.

• Represent DEWALT in a professional manner at customer meetings, active project locations, data center campuses, trade events, and industry engagements.

⛳️ Requirements

• Bachelor’s degree in business, Construction Management, Engineering, Marketing, or a related field; equivalent experience will be considered.

• Over 5 years of experience in national account management, strategic sales, business development, enterprise selling, or a similar commercial capacity.

• Experience engaging with hyperscalers, large end-users, mission-critical operators, data center developers, specialty contractors, or industrial/construction organizations.

• Knowledge of data center construction, commissioning processes, facility operations, and mission-critical operating environments.

• Industry expertise in large-scale data center, mission-critical, industrial, or complex commercial construction sectors.

• Proven capability in managing intricate, multi-tiered customer relationships across geographically dispersed organizations.

• Preference for candidates with experience in professional power tools, hand tools, accessories, storage, jobsite technology, or industrial safety solutions.

• Experience in supporting change management, implementation, and training in field-based or operational settings preferred.

• Demonstrated success in driving product adoption, standardization, or enterprise agreements within mission-critical, construction, or industrial environments.

• Strong business acumen, negotiation skills, and experience in managing long-cycle strategic opportunities.

• Willingness to travel 60%, including overnight trips to customer offices, project sites, data center campuses, and internal meetings.

🏝️ Benefits

• Medical, dental, life, vision, disability, 401(k), Employee Stock Purchase Plan

• Paid time off

• Tuition reimbursement

• Discounts on Stanley Black & Decker tools and other partner programs