National Account Manager

This is a fully remote position, open to applicants in Texas.

📋 Description

• Collaborate with national accounts of various sizes to comprehend and fulfill their business goals while enhancing revenue and profitability for the organization.

• Work alongside key client representatives to ensure that projects are allocated the necessary resources to drive future account expansion.

• Engage closely with Operations Managers, the National Director, Department Managers, Program/Project Managers, and other internal staff to ensure client requirements are satisfied and quality surpasses expectations.

• Build strong working relationships with essential personnel at all levels to foster the growth and sustainability of client accounts.

• Lead the identification, pursuit, and generation of new leads with both existing and prospective clients; discover new growth avenues and assist in strategizing and executing account plans.

• Create and propose a strategic plan to pinpoint key business opportunities at new client accounts through market research and pipeline analysis.

• Act as the primary point of contact for the client where appropriate; manage and spearhead cross-selling, proposal development, and contract negotiations across various service lines.

• Execute long-term business and marketing strategies.

• Integrate chargeable time into national account pricing models for account management and review.

• Oversee project-related risks; ensure contracts are signed and fully executed before initiating work. Monitor compliance with corporate risk policies and practices, holding managers accountable for risk mitigation.

• Communicate safety initiatives, rules, and guidelines; ensure managers and employees are held accountable for adhering to safety standards.

• Advocate for ongoing quality monitoring and improvement. Ensure best practices are implemented and hold managers accountable for quality control benchmarks.

• Be aware of potential project risks and methods to safeguard the Company; promote pre-task planning and support team safety initiatives.

• Execute additional responsibilities as assigned.

⛳️ Requirements

• Bachelor's degree in business, civil engineering, earth sciences, construction management, or a related field, along with a minimum of 8 years of relevant experience. Alternatively, a minimum of 12 years of related experience may be accepted in lieu of a degree.

• Proven experience in client relations and account management within the national A/E/C industry.

• Background in marketing professional services and managing accounts in Terracon’s strategic business sectors.

• A valid driver's license with an acceptable violation history may be necessary.

• Professional designations such as PE, PG, CPSM, LEED AP, or others are preferred.

• Preferred: Terracon Authorized Project Reviewer.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life insurance

• 401(k) plan

• Paid time off

• Holidays

• Education reimbursement

• Various bonus programs