Mulesoft GTM Specialist – Practice Director

This is a fully remote position, open to applicants in California, +3 more states.

📋 Description

• Deliver expert MuleSoft & Integrations product and implementation knowledge to assist in positioning, scoping, and scheduling MuleSoft Professional Services engagements, encompassing both customer-funded and internally funded projects.

• Collaborate and establish strong ties with License Sales and Professional Services OU colleagues to enhance understanding of our Services offerings.

• Interact with clients, including C-Level executives, utilizing a consultative sales technique that positions Salesforce and yourself as a reliable long-term advisor.

• Leverage industry knowledge and business acumen to comprehend customer motivations, business drivers, strategic objectives, and intended business results.

• Formulate a persuasive vision and effectively communicate our transformative solutions aimed at maximizing success and business value from customer investments.

• Continuously identify opportunities for ‘add-on’ services with existing clients.

• Participate in the creation of internal methodologies and standardized practices for application across Services OUs and other regional Practices.

• Achieve personal Services Key Strategic Objectives (KSOs), including individual utilization and influence on Services bookings.

• Willingness to travel to various North American locations (generally 10%-25% per quarter).

⛳️ Requirements

• Over 10 years of experience.

• Proficient in utilizing integration platforms to address real business challenges.

• In-depth knowledge of API-led connectivity, MuleSoft Anypoint Platform, and the evolving AI/LLM ecosystem.

• Relevant product expertise in MuleSoft's Agentic enterprise Solutions, including AgentFabric, LLM Gateway, and MCP Bridge.

• Relevant experience with at least one cloud technology—such as AWS, Azure, or GCP (sizing, design, and scaling).

• Familiarity with various Integration Patterns and the ability to suggest appropriate patterns for addressing customer use cases.

• Strong understanding of MuleSoft's diverse deployment models, including CloudHub 2.0 and Runtime Fabric.

• Background in a Professional Services go-to-market or delivery role (e.g., Account Partner, Client Partner, Engagement Manager, pre-sales Architect).

• Capability to convert complex technical features into clear business results and ROI for clients.

• Experience in a consultative position, possessing a solid grasp of consumption sales, technology, and the role of software services in the overall sales process.

• Proven track record of growing accounts with large and complex pursuits or projects (valued at $M+).

• Demonstrated ability to influence audiences, facilitate solutions, and lead discussions on implementation methodology, roadmapping, enterprise transformation strategies, and executive-level requirement gathering sessions.

• Highly collaborative team player with strong interpersonal skills, capable of succeeding in a fast-paced and unpredictable environment.

• Ability to think strategically while executing tactically, being a self-starter who can achieve results without extensive structure.

🏝️ Benefits

• Time off programs.

• Medical coverage.

• Dental insurance.

• Vision coverage.

• Mental health support.

• Paid parental leave.

• Life and disability insurance.

• 401(k) plan.

• Employee stock purchasing program.