Mulesoft Account Partner Specialist

This is a fully remote position, open to applicants in Illinois, +1 more state.

📋 Description

• The MuleSoft Account Partner is dedicated to establishing themselves as a trusted advisor to our Communications, Media, and Technology (CMT) clients, primarily aimed at assisting these clients in swiftly realizing substantial value from their Salesforce/MuleSoft investments.

• Success in this role will primarily be evaluated based on annual bookings of professional services sales (also known as closed business) and bid margin in accordance with predetermined goals, targets, and quotas.

• Complete MuleSoft training to become proficient in our consulting methodologies and practices.

• Advocate for MuleSoft’s capability to achieve business outcomes and our delivery methodology to clients.

• Lead account planning, which includes the development of a well-defined roadmap or the initial steps necessary to create such a roadmap.

• Generate pipeline through self-initiated efforts and collaboration across Salesforce with License Sales, Delivery, and Customer Success to create trusted Professional Services propositions for ACC clients and prospects.

• Utilize industry expertise and business insight to comprehend a customer's motivations, business challenges, strategic goals, and desired outcomes.

• Engage and present to clients, particularly at the C-Level, using a consultative selling approach that positions Salesforce, MuleSoft, and yourself as a long-term trusted advisory relationship.

• Formulate a compelling vision and effectively communicate our innovative solutions aimed at generating significant success and business value from an investment in the MuleSoft Anypoint Platform.

• Create and manage a territory plan along with a customized account plan for each client that aligns with their business objectives, priorities, and timelines.

• Provide accurate and timely forecasts, build a pipeline, and advance opportunities to achieve MuleSoft year-over-year revenue growth.

• Develop mutually agreed upon and aligned close plans, and drive their execution to achieve closed bookings that meet or exceed assigned sales goals and quotas.

• Serve as a recognized role model for collaboration, understanding, and overall business achievement.

⛳️ Requirements

• Possess a background in professional services sales or a combination of consultative sales and project delivery experience.

• Demonstrate technical and cognitive capabilities to scope and strategically plan engagements.

• Have experience collaborating with a customer through a visioning process, evaluating business value outcomes, and developing plans to facilitate the realization of that value through a structured program.

• Present pitches centered around business value and effectively negotiate terms in alignment with margin targets.

• Exhibit empowered judgment in selecting methods, techniques, and evaluation criteria to achieve results aligned with company objectives and relevant guidelines.

• Acknowledge the significance of timing in closing deals while balancing the urgency of the closing cycle with responsiveness to the customer’s needs, fundamentally fostering trust in the relationship.

🏝️ Benefits

• Time off programs

• Medical

• Dental

• Vision

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k)

• Employee stock purchasing program