MSP Program Billing Analyst

This is a fully remote position, open to applicants in Alabama, +5 more states.

📋 Description

• Ensure the timely and precise processing of timesheets and invoices utilizing VMS technology.

• Investigate and address provider and client inquiries promptly with a customer-centric approach.

• Take responsibility for the error-free execution of the entire weekly pay and bill cycle.

• Input timesheets and expenses into the VMS tool from a variety of sources.

• Manage timesheet integrations and address integration exceptions.

• Audit timesheets and expenses to ensure compliance with client contractual billing guidelines.

• Issue invoices to customers for hours worked and other revenue streams, including travel, bonuses, and housing subsidies.

• Distribute invoices according to customer specifications.

• Process adjustments to timesheets and handle billing debits and credits.

• Investigate and resolve billing inquiries in designated mailboxes.

• Maintain comprehensive documentation for the processing cycle, including emailed invoices and reports.

• Conduct SOX and Internal Key Controls.

• Participate in special projects and undertake other assigned tasks.

• Analyze time-entry and time-approval processes and their implications for payroll and billing.

• Generate and assess queries and reports for weekly processing, research, and inquiries.

• Reconcile substantial amounts of data using Excel.

• Cultivate relationships with MSP Operations and client contacts.

• Collaborate with necessary departments to support customer objectives and enhance the client experience.

⛳️ Requirements

• Bachelor's Degree or an equivalent combination of education and experience sufficient to effectively perform the essential functions of the job.

• 3 years of experience in billing, preferably within the Staffing industry.

• MSP/VMS staffing industry experience is highly preferred.

• 3-5 years of proven analytical skills with exceptional attention to detail.

• Experience in client-facing roles and strong relationship-building capabilities.

• Demonstrated ability to perform effectively in a fast-paced, high-volume environment.

• Excellent communication and follow-up skills.

• Detail-oriented and task-focused with robust organizational abilities.

• Driven by deadlines.

• Ability to manage multiple conflicting priorities, demonstrating flexibility and a willingness to assist wherever needed.

• Adaptable and flexible.

• Basic knowledge of the Microsoft Office suite with proficient skills in Excel.

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work schedule to promote work-life balance.