Billing Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute monthly billing procedures by preparing, reviewing, and issuing invoices in accordance with contractual terms and billing timelines.

• Analyze client contracts to extract key billing terms and verify their consistency with system configurations and invoicing outputs.

• Reconcile billing information by comparing various data sources and identifying discrepancies that need correction.

• Investigate billing variances by examining changes in usage, pricing, or contract terms, and document the findings.

• Maintain subscription and milestone billing schedules by accurately entering and updating billing data in the systems.

• Generate and validate billing files for resellers and third-party entities.

• Aid in resolving billing issues by researching discrepancies and collaborating with internal teams to implement corrections.

• Process credit memos by verifying supporting documentation and ensuring proper approvals and system entries.

• Collaborate with cross-functional teams to obtain necessary inputs and clarify billing-related inquiries.

• Assist external customers with billing questions and invoice disputes.

• Ensure data integrity across billing systems.

• Maintain billing documentation to be audit-ready.

• Adhere to established accounting policies, procedures, internal controls, and compliance standards.

• Identify process inefficiencies and propose incremental enhancements.

• Respond to internal and external inquiries with clear and timely billing information.

• Assist with reporting and analysis by preparing basic billing reports and summaries.

⛳️ Requirements

• 1–3 years of experience in billing, accounts receivable, or related finance operations roles.

• Familiarity with contract-based or subscription billing environments.

• Basic knowledge of billing processes and accounts receivable principles.

• Experience in reviewing contracts and translating terms into billing actions.

• Proficiency in ERP or billing systems such as NetSuite, Salesforce, or similar platforms.

• Strong attention to detail and accuracy in data validation.

• Ability to analyze and reconcile data from multiple sources.

• Effective communication skills for collaboration across functions.

• Capability to follow established procedures and internal controls.

• Experience utilizing automation or AI tools to enhance financial processes.

• Familiarity with SaaS or subscription-based billing models.

• Understanding of revenue recognition principles under ASC 606.

• Exposure to reseller or third-party billing processes.

• Experience supporting audits or compliance activities.

• Intermediate Excel skills, including data organization and basic formulas.

• Must be eligible to work in the US for full-time employment.

• Alkami is unable to offer employment sponsorship at this time.

🏝️ Benefits

• Remote-first environment.

• Unlimited paid time off.

• 401(k) with employer match.

• Diverse and inclusive environment.

• FUN culture.