Mortgage Underwriting Manager

This is a fully remote position, open to applicants in Alabama, +10 more states.

📋 Description

• Oversee the personnel within the underwriting department, including activities such as training, hiring, coaching, mentoring, and establishing operational and service objectives.

• Engage in the creation, monitoring, and enforcement of a comprehensive set of underwriting metrics that ensure a balance with loan file quality.

• Advocate for exceptional service standards that uphold our brand promise of being “fast, simple, and dependable.”

• Offer suggestions to management regarding potential process enhancements both within the department and externally where relevant.

• Work collaboratively with various departments across the organization to promote streamlined processes and drive improvements in quality.

• Analyze daily, weekly, and monthly productivity, pipeline statuses, and turnaround times, distributing information as needed to ensure clean pipelines and marketable loans.

• Provide management with insights on productivity levels, quality, and any areas that may require attention.

• Contribute to the ongoing development of loan guidelines and ensure that originated loans fully adhere to our standards and the agreed representations and warranties.

• Focus on continuous operational enhancements through automation, process mapping, and training of personnel.

• Serve as the primary point of contact for inquiries related to guidelines and SOPs, escalating issues to senior management when necessary.

• Foster a positive work culture where team members find enjoyment in their roles and take pride in both personal and company accomplishments.

⛳️ Requirements

• A minimum of 5 years of experience as a Mortgage Underwriter or in a related role.

• At least 1 year of supervisory experience.

• Advanced skills in manual underwriting and the ability to make independent decisions.

• Demonstrated capacity to manage time-sensitive, high-complexity pipelines.

• Strong initiative, reliability, and a commitment to quality and team success.

• Proficient in technology with experience across multiple underwriting systems.

• Excellent written and verbal communication skills.

• High School Diploma or GED is required.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for professional development.