Mortgage Representative – Inside Sales

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Receive referrals from realtors, builders, branches, and/or developers who have established relationships with M&T.

• Follow up with prospective clients via telephone, fax, and email.

• Promote M&T Mortgage for mortgage financing to inbound customers.

• Address initial inquiries and provide explanations of M&T products.

• Pre-qualify potential customers.

• Originate mortgages and facilitate settlements.

• Initiate mortgage applications in person or by phone and dispatch completion packages to clients.

• Input completed applications into the system.

• Gather and assess financial and credit information to evaluate loan risk.

• Collect closing conditions and request appraisals.

• Coordinate draw schedules and arrange closings.

• Negotiate loan terms and conditions with borrowers.

• Provide prompt feedback to lead sources regarding lead outcomes.

• Stay updated on evolving rules and regulations.

• Establish and uphold federal registration requirements in accordance with the SAFE Act.

⛳️ Requirements

• An Associate’s degree coupled with a minimum of 2 years of experience in mortgage origination and/or customer service.

• Alternatively, a combination of at least 4 years of higher education and/or work experience, including a minimum of 2 years in mortgage origination and/or customer service, may be accepted in place of a degree.

• Proficient in general PC use and departmental software.

• Strong organizational capabilities.

• Proven sales skills.

• Competence in mathematical calculations.

• Ability to engage professionally with individuals at all levels.

• Excellent customer service skills.

• Familiarity with products and government regulations.

• Responsible for establishing and maintaining federal registration requirements under the SAFE Act.

• Ability to work under general supervision.

🏝️ Benefits

• Medical benefits.

• Retirement benefits.

• Forty hours of paid volunteer time each year.

• Equal employment opportunities.

• Drug-free workplace.