Inside Sales Representative

This is a fully remote position, open to applicants in Oregon.

📋 Description

• Cultivate and enhance customer relationships within a designated territory.

• Identify, qualify, and advance sales prospects into the sales pipeline.

• Drive revenue growth within the territory and take ownership of revenue performance.

• Reclaim sales from clients experiencing a decrease in purchasing activity.

• Engage with dealers and customers via outbound calls, emails, MS Teams meetings, and incoming inquiries.

• Recommend suitable products, programs, and solutions tailored to customer needs.

• Research and pursue new leads while maintaining connections with existing customers.

• Close sales, promote additional products and services, and meet assigned sales goals.

• Address customer inquiries and clarify product features and benefits.

• Provide sales support, technical assistance, and training on products, services, and quoting systems.

• Keep precise CRM records of customer interactions, opportunities, and pipeline activities.

• Monitor product, service, and competitive information to effectively position solutions.

• Collaborate with operations, customer experience, warranty, and facility teams to resolve customer issues.

• Maintain professionalism, responsiveness, and composure in customer-facing situations.

• Undertake additional related duties as assigned.

⛳️ Requirements

• High school diploma or a general education degree (GED).

• A minimum of 4 years of relevant experience.

• Relevant experience may include window or door manufacturing, production and machining, inside or outside sales, and/or customer service.

• Strong written and verbal communication skills.

• Ability to present information effectively in one-on-one or small group settings.

• Strong listening, problem-solving, and sales abilities.

• Capability to work independently as well as collaboratively in a team environment.

• Ability to manage stress and maintain composure in customer-facing situations.

• Proficiency in Microsoft Office and CRM tools, such as Salesforce.

• Strong phone presence and outbound calling capabilities.

• Consistently meet performance and sales objectives.

• Customer-focused mentality and dedication to providing a positive experience.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Basic life insurance.

• Ten paid holidays throughout the calendar year.

• Flexible Paid Time Off Policy for vacations, illnesses, or other personal needs.

• 401k Retirement Savings Plan.

• Prescription Drug Plan.

• Flexible Spending Account (FSA).

• Health Reimbursement Account (HRA).

• Employee Assistance Program (EAP).

• Tuition Reimbursement.

• Employee Discount Program.

• Competitive compensation and benefits packages.