Mortgage Loan Officer

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Source and oversee purchase mortgage loans from the application stage to closing, ensuring adherence to all compliance standards.

• Transform company-generated purchase opportunities into funded loans through proactive follow-up and effective borrower consultations.

• Cultivate strong relationships with clients and, where applicable, with Zillow Preferred Agents and local collaborators.

• Manage an active loan pipeline while achieving established service levels, productivity goals, and funding expectations.

• Utilize Zillow’s CRM, loan origination systems (LOS), and data-driven resources to maintain pipeline health and enhance customer engagement.

• Collaborate with centralized processing, underwriting, and closing teams to facilitate efficient loan processing.

• Provide a consistent, high-quality customer experience through phone, email, and text communications.

• Keep abreast of market trends, lending programs, and regulatory requirements to offer customized financing solutions.

• Maintain current licensing, complete necessary education, and engage in ongoing professional development.

⛳️ Requirements

• Over 3 years of mortgage origination experience, particularly in purchase transactions.

• Active NMLS Loan Originator with state licenses or functioning as a Loan Originator under a federal banking license.

• Completion of the 20-hour CORE Pre-Licensing Education and successful passing of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content.

• Demonstrated success in originating purchase loans in either a high-volume, phone-based sales environment or an agent-centric referral model.

• Strong client service focus combined with consultative sales abilities and a comprehensive understanding of the mortgage process.

• Comfortable operating within a structured, performance-oriented environment characterized by clear KPIs.

• Excellent verbal communication skills and a knack for establishing trust rapidly.

• Strong skills in time management, organization, and pipeline oversight.

• Proficient in CRM, LOS, and Microsoft products (Outlook, Word, Excel).

• An Associate’s or Bachelor’s degree is preferred.

🏝️ Benefits

• Competitive base salary.

• Incentive compensation based on experience, performance, and location.

• Equity awards determined by factors such as experience, performance, and location.