Mortgage Consultant – Outbound Team

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Generate purchase and refinance loans by promptly responding to leads provided by the company via phone, including those from internet sources, direct mail campaigns, referrals, and other targeted marketing initiatives.

• Interact with customers to assess their needs and suggest suitable products.

• Oversee a loan pipeline from the application stage through to closing, working alongside underwriting, processing, and various teams to guarantee timely and precise loan approvals.

• Gather all essential information for loan closure in a timely manner, including but not limited to credit reports, income verification, appraisals, etc.

• Ensure compliance with federal and state lending regulations, including the Truth in Lending Act (TILA), Real Estate Settlement Procedures Act (RESPA), and Fair Lending standards, while maintaining accurate and compliant documentation.

• Deliver exceptional customer service.

• Achieve individual monthly sales targets.

• Keep up-to-date with emerging trends in the mortgage industry.

• Adhere to the Newrez Code of Conduct.

• Execute related responsibilities as assigned by management.

⛳️ Requirements

• An Associate's Degree or Bachelor’s Degree is preferred.

• Experience in mortgage or banking origination is required.

• Minimum of 2 years of origination experience.

• An active NMLS license is necessary.

• A comprehensive understanding of appraisals, title reports, and product guidelines is essential.

• Must uphold mortgage licenses by completing required annual continuing education.

• Proven ability to use persuasive communication skills; inside sales experience is a plus.

🏝️ Benefits

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave

• Adoption Assistance

• Tuition & Certification reimbursement

• Employee Mortgage Loan Program

• The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships

• 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)

• Matching Gifts Program - dollar-for-dollar up to $1,000

• Access to grants, nonprofit resources, and volunteer opportunities

• More than $6,000,000 donated since 2020

• 1 in 5 employees participates in at least one Employee Resource Group (ERG)