Mobility Specialist

This is a fully remote position, open to applicants in Indonesia.

📋 Description

• Offer legal and strategic advice to clients regarding immigration compliance service delivery.

• Oversee and regulate Remote products and services to ensure immigration compliance.

• Develop, foster, and enhance relationships with clients and internal stakeholders.

• Create in-house immigration services to boost revenue, efficiency, and customer satisfaction.

• Analyze, prepare, and submit applications for visas and work permits.

• Keep abreast of immigration laws and ensure ongoing compliance with regulatory changes.

• Manage internal documentation effectively.

• Address escalations, identify solutions, and guide stakeholders towards timely resolutions.

• Provide advice on specific travel requirements and immigration processes.

• Act as a primary contact for business travel and sponsorship cases.

• Track case statuses using case management and billing systems.

• Deliver solution-oriented responses for complex client cases.

• Work independently and take ownership of daily tasks.

• Enhance processes through automation and thorough documentation.

⛳️ Requirements

• Demonstrated experience in immigration compliance, global mobility, or related roles, with an emphasis on immigration.

• In-depth understanding of immigration procedures and compliance processes.

• Capability to excel in a fast-paced and dynamic work setting.

• Ability to remain composed and efficient under pressure during high workload periods.

• Experience in the technology sector or a rapidly growing company is highly desirable.

• A flexible and adaptable team player who can respond to changing priorities and processes.

• Proven customer-facing experience and strong communication skills with diverse client bases.

• Strong desire to expand knowledge of global immigration laws.

• Experience working remotely and/or asynchronously with minimal supervision is a plus.

• Must be fluent in both written and spoken English.

• Additional language skills are advantageous.

• Prior employment verification check required.

• Applications and CVs must be submitted in English.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget allocated for co-working spaces, learning, and wellness (including gym memberships).

• Mental health support services.

• Stock options.

• Home office budget and IT equipment provided.

• Emphasis on life-work balance.

• Employee resource groups (Women, Disability, Queer, Minorities in Tech).

• Accommodation support during interviews and beyond.