Mobility Specialist

This is a fully remote position, open to applicants in Australia.

📋 Description

• Deliver legal and strategic counsel to clients regarding immigration compliance service provision.

• Oversee and manage Remote products and services to ensure immigration compliance.

• Build, nurture, and enhance relationships with clients and internal stakeholders.

• Identify, implement, and establish in-house immigration services to boost revenue, enhance efficiency, and improve customer satisfaction.

• Analyze, prepare, and file visa and work permit applications.

• Independently uphold and monitor immigration law, ensuring ongoing compliance with regulatory modifications, and manage internal documentation.

• Effectively address escalations, assess when senior-level review is necessary, determine solutions, and guide stakeholders toward timely resolutions.

• Provide guidance for specific travel requirements, advise on the immigration process, and act as a point of contact for business travel and sponsorship matters.

• Manage case statuses by utilizing case management and billing systems effectively.

• Leverage immigration expertise to offer solution-oriented responses for complex client scenarios.

• Be a collaborative team member capable of working independently and taking charge of daily responsibilities.

• Actively enhance processes through automation and thorough documentation.

⛳️ Requirements

• Demonstrated experience in immigration compliance, global mobility, or related fields, with an emphasis on immigration.

• In-depth understanding of immigration protocols and the standard processes necessary for maintaining immigration compliance.

• Capability to excel in a fast-paced and evolving work environment.

• Ability to maintain composure and efficiency under pressure, upholding high performance standards during peak workload periods.

• Experience in the technology sector or with companies experiencing rapid growth and scaling is highly advantageous.

• A flexible and adaptable team player who can easily adjust to shifting priorities or changing processes.

• Proven customer-facing experience, with a strong focus on communication skills and the ability to engage effectively with a diverse clientele.

• A keen interest in expanding knowledge of global immigration laws, with a desire to develop expertise.

• Experience working remotely and/or asynchronously with minimal supervision is a plus.

• Fluency in written and spoken English is required (additional languages are beneficial).

🏝️ Benefits

• Ability to work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Mental health support services.

• Stock options.

• Learning budget.

• Home office budget and IT equipment.

• Budget for local in-person social events or co-working spaces.