
Mid-level Systems Analyst, Bilingual
Posted Jun 3

Posted Jun 3
This is a fully remote position, open to applicants in Brazil.
• Assist in the development and upkeep of solutions on the ServiceNow platform.
• Configure and tailor modules including ITSM, Service Catalog, and Flows (Flow Designer).
• Develop and modify scripts (Client Scripts, Business Rules, Script Includes).
• Aid in the creation of forms, tables, workflows, and basic integrations.
• Engage in agile ceremonies (daily stand-ups, planning sessions, reviews).
• Conduct testing and support the validation of deliverables.
• Document both technical and functional solutions.
• Fundamental knowledge of ServiceNow (either academic or hands-on).
• Proficient understanding of JavaScript.
• Fluent in English - REQUIRED.
• Basic comprehension of ITSM (Incident, Problem, Change).
• Strong communication and collaboration skills.
• Techniques for gathering requirements.
• Analysis skills related to database management systems.
• Familiarity with COGNOS and Brain System.
• Additional qualifications in project management, platforms, and development methodologies will be viewed favorably.
• Understanding of programming logic.
• Knowledge of software engineering processes.
• Experience in project estimation.
• Health and dental insurance plans.
• Life insurance coverage.
• Meal and food vouchers.
• Transportation allowance.
• Employee discount program.
• Access to Wellhub (gym facilities) and Mente Tranquila (mental health support).
• Discounts on Positivo products.
• Partnership with universities.
• And much more.
harrison.ai
Pavilion
State of Rhode Island
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