Mid-level Systems Analyst, Bilingual

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Assist in the development and upkeep of solutions on the ServiceNow platform.

• Configure and tailor modules including ITSM, Service Catalog, and Flows (Flow Designer).

• Develop and modify scripts (Client Scripts, Business Rules, Script Includes).

• Aid in the creation of forms, tables, workflows, and basic integrations.

• Engage in agile ceremonies (daily stand-ups, planning sessions, reviews).

• Conduct testing and support the validation of deliverables.

• Document both technical and functional solutions.

⛳️ Requirements

• Fundamental knowledge of ServiceNow (either academic or hands-on).

• Proficient understanding of JavaScript.

• Fluent in English - REQUIRED.

• Basic comprehension of ITSM (Incident, Problem, Change).

• Strong communication and collaboration skills.

• Techniques for gathering requirements.

• Analysis skills related to database management systems.

• Familiarity with COGNOS and Brain System.

• Additional qualifications in project management, platforms, and development methodologies will be viewed favorably.

• Understanding of programming logic.

• Knowledge of software engineering processes.

• Experience in project estimation.

🏝️ Benefits

• Health and dental insurance plans.

• Life insurance coverage.

• Meal and food vouchers.

• Transportation allowance.

• Employee discount program.

• Access to Wellhub (gym facilities) and Mente Tranquila (mental health support).

• Discounts on Positivo products.

• Partnership with universities.

• And much more.