Mid-level Insurance QA Analyst

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Conduct testing of code modifications within development and UAT environments prior to deployment, and verify functionality post-release in the production environment.

• Execute regression tests across policy, billing, and accounting workflows, simulating the actions of a broker, which includes quoting, application processes, issuance, endorsements, cancellations, and reinstatements.

• Develop test cases derived from requirements and development modifications, including cases necessary to replicate reported issues.

• Record defects and craft comprehensive Jira tickets detailing the issue, the expected outcome, and the steps required to reproduce it.

• Validate calculations related to premiums, taxes, and fees, as well as review resulting invoices and accounting entries.

• Ensure that data is accurately retained within the system and transferred to third-party systems in accordance with integration mappings.

• Adhere to a structured training pathway that progresses from general regression testing to specialized training in policy or billing, eventually rotating to cover the entire process comprehensively.

• Collaborate daily with business analysts and developers.

⛳️ Requirements

• A minimum of 3 years of experience in QA or software testing, preferably with a focus on manual testing of insurance software.

• At least 2 years of practical experience with US property and casualty or commercial lines insurance.

• A solid understanding of US insurance terminology, including but not limited to terms, endorsements, reinstatements, cancellations, earned premium, and out-of-sequence transactions.

• Capability to interpret requirements documents written in insurance language and convert them into test cases and expected outcomes.

• Experience in validating premium, tax, and fee calculations, whether from the ground up or by utilizing rating worksheets.

• Over 2 years of experience in logging defects and composing clear tickets within Jira.

• Proficiency in validating data flow between systems and third-party integrations, including API JSON calls and flat files, in conjunction with mapping documents.

• Strong attention to detail.

• Excellent written and verbal English skills.

• Ability to quickly absorb and retain training material.

🏝️ Benefits

• Paid time off or vacation days.

• Paid holidays, dependent on the client and country.

• Opportunities for professional development and learning.

• Continuous support from the People Experience team.

• Initiatives for recognition and internal activities.

• Flexibility for remote work.

• Opportunities to work alongside international teams.

• Access to tools and resources that facilitate your work.

• Career advancement opportunities based on performance, business needs, and available positions.