MICE Global Sales & Project Manager

This is a fully remote position, open to applicants in Florida.

📋 Description

• Advocate for Meliá Hotels International’s extensive portfolio to meeting planners, sourcing managers, incentive houses, and key decision-makers to create new RFP opportunities and enhance group booking conversion.

• Identify and cultivate new MICE business prospects within designated territories.

• Establish and sustain relationships with third-party clients, end-user accounts, hotel sales partners, and industry stakeholders.

• Assist in contract negotiations, sales follow-ups, and business development initiatives.

• Generate new leads and ensure accurate reporting within the Salesforce/MARS system.

• Engage in trade shows, sales missions, networking events, and customer activations.

• Promote hotel offers, destination experiences, and brand value propositions.

• Organize and implement roadshows, networking events, familiarization trips, site inspections, incentive experiences, and Meliá Signature Experiences.

• Oversee event logistics, including venue sourcing, airfare, transportation, rooming lists, vendor coordination, gifting, branding, entertainment, and on-site execution.

• Create project timelines, budgets, operational checklists, and event communication plans.

• Act as a liaison between sales teams, hotel leadership, clients, vendors, and partners to guarantee seamless event execution.

• Manage attendee logistics, client profiles, travel arrangements, and event documentation.

• Support immersive customer experiences that enhance engagement and global brand visibility.

• Monitor event ROI, attendance, feedback, and the business opportunities generated.

⛳️ Requirements

• Strong global sales acumen with a proactive approach to business development and relationship management.

• Excellent communication, presentation, and negotiation abilities.

• Demonstrated experience in sales, meeting planning, hospitality event management, and project coordination.

• Experience overseeing meetings, roadshows, conferences, networking events, and VIP experiences.

• Strong sales, organizational, time management, budgeting, and multitasking skills.

• Capability to manage multiple projects concurrently in a fast-paced environment.

• Experience in coordinating travel, venues, vendors, rooming lists, and on-site event operations.

• Proficient in MS Office, Salesforce/MARS systems, Cvent, and RFP management tools.

• Strong collaboration skills with internal teams, hotel operations, vendors, and clients.

• Familiarity with the hospitality and MICE industry.

• Willingness and ability to travel frequently, including evenings and weekends.

• Legally authorized to work in the United States.

• Hospitality & Tourism degree preferred.

• 5+ years of experience in hospitality sales, meeting planning, event management, or a related MICE-focused role preferred.

• Experience within the hospitality, hotel, destination marketing, or meetings and incentives industry strongly preferred.

• Ability to manage multiple priorities while maintaining exceptional attention to detail.

• Native or bilingual proficiency in English.

• Strong verbal and written communication skills.

• Capacity to handle sensitive situations with professionalism and diplomacy.

🏝️ Benefits

• My MeliáRewards: Engage in our exclusive loyalty program, enjoying unique benefits and advantages.

• My MeliáBenefits: Benefit from flexible compensation and exclusive discounts on a broad range of products and services, promoting an active and healthy lifestyle.

• Commitment to equal opportunities, diversity, and inclusion.

• Be part of a socially responsible team dedicated to sustainable industry growth.