Medical Virtual Assistant – LATAM

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Manage patient appointment scheduling and oversee provider calendars.

• Interact with patients through phone calls, emails, and patient portals.

• Update and maintain Electronic Medical Records (EMR/EHR) systems.

• Verify insurance coverage and assist in obtaining authorizations.

• Provide support for billing, claims follow-up, and documentation processes.

• Prepare intake forms, medical reports, and correspondence.

• Facilitate coordination among providers, staff, and patients.

• Adhere to HIPAA and U.S. healthcare compliance regulations.

⛳️ Requirements

• A background in healthcare is essential (e.g., Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar fields).

• Proficiency with EMR/EHR systems (such as Epic, Athena, Cerner, eClinicalWorks, etc.).

• Strong understanding of medical terminology.

• Advanced proficiency in English (both written and spoken).

• Exceptional attention to detail and commitment to confidentiality.

• Access to reliable high-speed internet and a quiet working environment.

• Preferred experience in supporting U.S. healthcare providers.

• Experience in mental health, primary care, or specialty clinics.

• Previous insurance verification or billing experience.

• Bilingual in English and Spanish is an advantage.

🏝️ Benefits

• Competitive salary.

• Long-term, stable contracts.

• Opportunity to gain exposure to U.S. healthcare systems.

• Potential for growth into senior medical or operations positions.

• Fully remote work available from anywhere in LATAM.